AI Technology Adoption Associate - 6 months
Employment Type
Contract
Location
TORONTO, Ontario
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Job Description:
This role is to provide learning and adoption support to empower employees with the knowledge and skills to effectively adopt and utilize workplace technologies and AI. As a part of the Workplace Technology team, you will contribute to the delivering practical, user-focused guidance and training that enhance productivity and collaboration across our global workforce. The role will report to the Senior Manager, Employee Technology Experience and you will collaborate closely with the Workplace Technology team, including End User engineers and IT Support analysts, as well as Technology partners, Functional teams and Business teams across the organizations.
Key Responsibilities:
Develop and maintain user-friendly adoption and learning materials such as guides, videos and presentations Create and deliver engaging enterprise learning sessions including live and in person, online and on-demand formats Design team specifics workshops and presentations tailored to specific needs Create clear and proactive messaging about workplace technologies and AI updates to share across various communications channels Facilitate interactive sessions such as workshops to encourage proficiency and adoption Support Senior Manager by identifying barriers to technology and AI adoption and designing solutions to address them Offer guidance on best practices for leveraging workplace technologies and AI to improve productivity TMGCT
Job Requirements:
Must Have:
Excellent written and verbal communication skills and skilled at bridging business and technical audiences Expertise in workplace technology and AI , spanning both foundational and emerging capabilities Strong working knowledge of Microsoft 364 ecosystem (ie Copilot, SharePoint, and PowerPoint), ChatGPT Enterprise and other enterprise tools Advanced proficiency in applying AI in day to day work, including identifying use cases and crafting effective prompts 5 years of experience in communications, training or in a related field At least 2 years of experience supporting workplace technologies and/or AI Has experience with using data reporting tools such as Power BI Experience with working in the Financial Services industry A curious mindset with a desire to explore new ways to use technology and AI effectively Strong EQ and active listening Demonstrated ability to build and maintain strong working relationships with diverse stakeholders Highly organized and able to manage multiple priorities while maintaining strong attention to detail Apply