PEER SUPPORT SERVICES SUPERVISORUniversity of New Mexico - Hospitals • Rio Rancho, New Mexico, United States

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PEER SUPPORT SERVICES SUPERVISOR

University of New Mexico - Hospitals

Rio Rancho, New Mexico, United States

Rio Rancho, New Mexico, United States

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Minimum Offer $ 30.60/hr. Maximum Offer $ 41.94/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: UPC Peer Support FTE: 1.00 Full Time Shift: Days Position Summary: Assist in the supervision and leadership to a select group of department staff. Plan, organize, and implement community based services for clients. Clients served include: Developmentally Disabled, AIDS, HIV Positive, Physically Disabled and Elderly. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. Detailed responsibilities: * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols * SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives * COVERAGE - Organize case coverage during absence of staff * LEADERSHIP - Provide leadership through identification of problems and opportunities for improvement, program planning, implementation, and evaluation * DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops * RELATED WORK - Perform related duties and responsibilities as required * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes * ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk * OPERATIONS - Oversee some facets of the daily operations of the organizational unit, ensuring compliance with University, State, and federal laws, policies, and regulations * COMMUNITY RELATIONS - Represent the organization at various community and or/or business meetings; promote existing and new programs and/or policies * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner * PERFORMANCE - Develop standards of performance consistent with professional organization standards, evaluate performance, initiate personnel actions or make recommendations for personnel actions as appropriate * SUPERVISION - Oversee the work of other personnel by training, allocating and monitoring work * SUPPORT - Performs work of similar nature * CASE MANAGEMENT - Oversee and assign clients case loads and staff hours to best suit clients and hospitals need * SUPERVISION - Assist the program manager in selecting, training/orienting and assigning department staff * SUPERVISION - Assist in developing standards of performance, performance evaluation; initiate or make recommendations for personnel actions * SUPPORT - Mobilize resources to the benefit of client * SUPPORT - Provide required data for service accountability expenditures; prepare care summaries and special reports * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" * SUPPORT - Provide consultation to staff to determine client service needs; participate in internal planning, case review and quality assurance activities of the department * EVALUATE - Reassess and evaluate staff effectiveness with clients on a periodic basis, monitor client changes and needs * SUPPORT - Assist staff in needs assessment/evaluation of clients medical and social needs and functional limitations; apply client needs assessment to determine eligibility for program services * POLICY

Rio Rancho, New Mexico, United States

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English

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