Member Dining Service Lead

Member Dining Service Lead

Reports To: Food & Beverage Manager, Member Dining Manager, Bar Manager
Status: Full-Time (Evenings & Weekends Required)

THE CLUB IS AN EMPLOYER OF CHOICE

Every Club employee plays an important role in creating an exceptional member experience. At The London Hunt and Country Club, we value our people and are committed to hiring, developing, and rewarding top talent. Employees enjoy access to exclusive perks through local partnerships, world-class facilities, and opportunities to grow, cross-train, and build a meaningful career. Joining the Club is about more than a job — it's about becoming part of a supportive, dynamic community.

WHAT IS OUR STORY?

The London Hunt and Country Club is a second home to over 1,700 members and spans 275 acres of beautiful scenery. Founded in 1885, the Club has evolved into a modern, multi-generational community offering exceptional dining, golf, tennis, pickleball, fitness, and more. Our members share a long-standing tradition of excellence across business, sport, and community involvement.

ROLE OVERVIEW

We are seeking a motivated and hands-on Member Dining Service Lead to support the organization, coordination, and successful delivery of dining and bar service. Working closely with the Member Dining Manager and leadership team, this role is ideal for an individual who is passionate about food and beverage service and is eager to grow professionally within the hospitality industry.

This position plays a key leadership role on the floor and behind the bar, helping to train and guide team members while ensuring exceptional service standards are consistently upheld.

This is a full-time position with a schedule that includes evenings and weekends based on Club events and operational needs.

KEY RESPONSIBILITIES

• Provide leadership in both beverage and food service operations
• Assist in coordinating food service between the kitchen and service team
• Support and lead pre-shift meetings to ensure smooth and efficient service
• Assign staff sections and assist with side duties as needed
• Oversee daily bar setups and support bartenders
• Inspect dining areas to ensure linens, setups, and overall presentation meet Club standards
• Ensure staff are properly groomed and in correct uniform; report any infractions
• Assist in training new staff on service standards and menu knowledge
• Maintain and uphold standard operating procedures and service excellence
• Engage daily with Members, addressing concerns professionally and assisting with resolution
• Ensure all safety, accident, and emergency procedures are followed
• Assign and confirm completion of opening and closing duties
• Complete closing and locking procedures according to Club policies
• Act as Supervisor or Manager on Duty (MOD) in the absence of leadership
• Attend department meetings and training sessions
• Perform additional duties as required

QUALIFICATIONS

• Team player with strong initiative and self-direction
• Excellent interpersonal, communication, and problem-solving skills
• Ability to remain calm, courteous, and focused on Member needs in a fast-paced environment
• Highly organized with strong prioritization skills
• Responsible and able to handle confidential information with discretion
• Minimum 2–3 years of experience in food and beverage service, preferably in a private Club or high-end environment
• Knowledge of wine and spirits
• Strong understanding of Health and Safety legislation and regulations
• Smart Serve Certification (required)
• Passion for hospitality and openness to professional growth

YOUR CAREER AT THE CLUB

We are committed to meeting the diverse interests of our members and are looking for motivated individuals to join our talented team. The London Hunt and Country Club prides itself on delivering exceptional service while fostering a positive and memorable work environment where employees can grow and thrive.

WE WANT TO HEAR FROM YOU

If you are excited to contribute to the success of the Club and advance your career in hospitality leadership, we invite you to submit your resume.

No phone calls please. Applications will be kept confidential. Only candidates selected for an interview will be contacted. Thank you for your interest.

The London Hunt and Country Club is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds. The London Hunt and Country Club provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires accommodation during the application or selection process, the hiring manager and Controller will work with the applicant to meet their needs.

This is an active vacancy. All applications are reviewed by our hiring team, and we do not use artificial intelligence (AI) in any part of our candidate screening or assessment process.

Job Type: Full-time

Pay: $17.60-$22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Company events
• On-site parking
• Store discount

Ability to commute/relocate:

• London, ON N6H 1W1: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Smart Serve (required)

Work Location: In person