Receptionist

Strickland's is looking for a receptionist to join our team

About us:

With 50 years of experience, Strickland's has earned a reputation for excellence in both sales and service across multiple locations. We proudly offer a wide selection of vehicles from General Motors, Toyota, and an extensive range of quality used vehicles from various brands. Our dedicated sales department is here to help you find the perfect vehicle, offering expert advice and a pressure-free experience to ensure you drive away satisfied.

Our commitment to exceptional customer service doesn't end with the sale. Our certified technicians are equipped to handle all your automotive needs, from routine maintenance to complex repairs, ensuring your vehicle stays in top condition. At Strickland's, we pride ourselves on delivering honest, reliable, and efficient service, with customer satisfaction at the heart of everything we do. Whether you're buying a new vehicle or maintaining your current one, Strickland's is your trusted partner for quality, integrity, and outstanding customer care.

We are seeking a friendly and organized Receptionist to join our team at Stricklands Brantford GMC, Chevrolet. As the first point of contact for our dealership, you will play a crucial role in providing exceptional customer service to all visitors and callers. This job position is opened due to new and exciting vacancy.

Job Duties:

• Greet and welcome visitors to the dealership in a warm and professional manner.
• Answer and direct incoming phone calls to the appropriate departments or staff members.
• Assist customers with inquiries and provide information about the dealership's services and products.
• Schedule appointments for customers with sales, service, and finance departments.
• Maintain a clean and organized reception area, ensuring a positive first impression for visitors.
• Handle incoming and outgoing mail, packages, and deliveries.
• Perform general administrative tasks, such as filing, data entry, and managing office supplies.
• Assist with clerical support for various departments as needed.
• Maintain confidentiality of customer and dealership information.
• Provide exceptional customer service and address any customer concerns or issues promptly and professionally.
• Assist with special projects and events as assigned by the Office Manager.

Successful Candidates Possess:

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role, preferably in an automotive or retail setting.
• Excellent verbal and written communication skills.
• Proficient in using office equipment, such as multi-line phone systems, computers, and printers.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Professional appearance and demeanor.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant computer applications.

Why Work for Strickland's:

• Inclusive and diverse environment.
• Collaborative and team-oriented atmosphere.
• Supportive work environment.
• Health and wellness initiatives.
• Community involvement activities.
• Exciting company events.
• Employee purchase plans and company discounts.
• Our values and missions.

Strickland's is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process, please let us know.