Dental Receptionist

Job Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth daily operations of the front desk. This role requires strong administrative skills, familiarity with dental and medical office procedures, and the ability to manage multiple responsibilities efficiently. Prior experience with electronic medical records and dental practice management software is highly valued.

Duties

• Greet patients warmly and check them in upon arrival, ensuring a positive patient experience
• Schedule appointments and manage the appointment calendar using Dentrix or similar software
• Verify patient insurance information and process billing using electronic medical records systems such as Epic
• Answer multi-line phone systems promptly, directing calls appropriately and taking detailed messages
• Collect payments, co-pays, and handle financial transactions accurately at the front desk
• Maintain accurate patient records, update medical and dental histories, and ensure confidentiality
• Assist with patient inquiries regarding treatments, billing, and appointment scheduling
• Prepare and organize patient charts, forms, and other documentation needed for daily operations
• Coordinate with dental staff to ensure smooth workflow throughout the day

Skills

• Proven experience as a Dental Receptionist or in a similar front desk administrative role within a dental or medical office environment
• Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems effectively
• Exceptional organizational skills with attention to detail in managing schedules and patient records
• Ability to work efficiently in a fast-paced environment while maintaining professionalism and friendliness
• Familiarity with office equipment and administrative procedures in a healthcare setting
• Prior experience in office administration or customer service roles within healthcare is preferred

This position offers an opportunity to be an integral part of a dedicated dental team committed to providing outstanding patient care.

Job Type: Part-time

Pay: From $19.00 per hour

Expected hours: 24 per week

Work Location: In person