Marketing Operations Manager

Marketing Operations Manager, Enablement | Marketing Centre of Excellence | Toronto | Hybrid
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a
Toronto-based Marketing Operations Manager, Enablement
to join our
Marketing Centre of Excellence (COE)
, so that we can
establish scalable, high‑quality marketing processes and training across our global organisation
. The
Marketing Operations Manager, Enablement
will
own our marketing knowledge base, formalise core processes, and deliver training across a global team
, enabling consistent, high‑quality execution and supporting our ability to scale.

How You'll Spend Your Time

• Designing global marketing processes (e.g., campaign intake, SOPs, workflows) to drive consistency and prevent operational gaps across regions.
• Building and maintaining the global marketing knowledge base in order to create a single source of truth for all processes, documentation and definitions.
• Delivering training, onboarding sessions, and enablement programmes to ensure ~100 global marketers understand and adopt best practices.
• Partnering with our Project Manager and Ops teams to improve Asana workflows, campaign intake, and cross-functional collaboration.
• Documenting frameworks, playbooks, and technical hand‑offs so our distributed Ops teams can replicate and scale programmes internationally.

What Kind of Things We're Most Interested in You Having

• Significant experience in Marketing Operations, RevOps, Sales Enablement, or Sales/Commercial Ops, ideally within a B2B SaaS environment.
• Proven success in designing, documenting, and rolling out processes that improved operational effectiveness.
• In‑depth knowledge of training, enablement, and systems thinking, with comfort engaging stakeholders at all levels.
• Ability to commute to the Toronto GTA office for periodic in‑person team days or planning sessions.
• A sincere interest in operational excellence, process design, and enabling others to work efficiently and consistently.
• A knack for working collaboratively across global teams, while being able to operate independently in a fast‑moving environment.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to