Key Account Manager

Job Summary
We are seeking a dynamic and results-driven Account Manager to lead the development and management of strategic client relationships. In this role, you will be the primary point of contact for our most valued clients, driving business growth through effective account management, negotiation, and tailored solutions. Your energetic approach will help foster long-term partnerships, identify new opportunities, and ensure client satisfaction across diverse industries. If you thrive in a fast-paced environment and are passionate about building impactful, long-lasting business relationships, this is the perfect opportunity to elevate your career.

Responsibilities

• Cultivate and maintain strong relationships with key clients, understanding their needs and aligning solutions accordingly
• Lead negotiations to secure favorable terms while ensuring mutual value creation
• Drive business development initiatives by identifying new opportunities within existing accounts and expanding our reach into new markets
• Collaborate with marketing and technical sales teams to develop customized proposals and presentations that meet client objectives
• Utilize CRM tools to track account activity, sales pipelines, and customer interactions for strategic planning
• Conduct regular analysis of account performance metrics to identify growth opportunities and areas for improvement
• Engage in warm-calling efforts to reconnect with existing clients and generate new leads, fostering trust and loyalty
• Work intimately with the operations team to ensure execution of booked business with clients is efficient and meets the client's needs throughout the lifecycle of an order.
• Collaborate with the Executive Team to set and achieve sales goals.

Qualifications

• Proven experience in account management with a focus on building long-term client relationships
• Strong negotiation skills with the ability to influence decision-makers effectively
• Excellent communication skills, both verbal and written, with a talent for persuasive presentations
• Demonstrated ability in business development and strategic planning within competitive markets
• Proficiency with a CRM platform for managing customer data and sales processes
• Proficient in full suite of MS Office programs
• Ability to lead initiatives independently while collaborating seamlessly across teams
• Strong technical background in over-the-road transportation considered an important asset
• Strong understanding of transportation modes (trucking, rail, ocean), freight rate structures, and industry trends
• Knowledge of commercial vehicle regulations, National Safety Code (NSC) standards, road bans, and other applicable restrictions across North America is an asset
• Must be able to work and collaborate in a true team environment
• Understanding of contractual language and commercial terms is an asset.

Join us as an Account Manager to energize our client partnerships, unlock new business potential, and make a lasting impact through your leadership in sales excellence

Job Type: Full-time

Pay: $100,000.00-$120,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Work Location: In person