Training Specialist

Are you looking to push your limits by stepping into a stimulating role within a thriving organization? CGI's Payroll Services Center (PSC) is seeking a Training Advisor.

Based in Montréal, we have been helping Canadian entrepreneurs manage their small and medium‑sized businesses for over 40 years. We offer all‑in‑one cloud solutions that simplify payroll and human capital management. Join our dynamic team and contribute to the success of local businesses.

What we offer

• Numerous career opportunities supported by a professional development plan
• A location away from downtown traffic
• Access to public transit and nearby parking options
• Meaningful relationships with our clients, who have a very high satisfaction rate
• A work environment recognized as one of the most enjoyable in the country (Great Place to Work certified)

Your future duties and responsibilities

• Deliver training to internal and external clients

• Provide training on payroll, our business solutions (e.g., report generator, Records of - Employment, Human Resources, etc.)

• Select and apply instructional design models and learning theories to create effective learning programs

• Participate in the development and validation of various training materials (e.g., presentations, participant guides, instructor guides, procedures, etc.)
• Contribute to improving existing training content
• Keep training databases up to date based on new system features (production releases)
• Maintain a high level of knowledge of new functionalities developed in the applications
• Monitor and improve training quality through surveys, call listening, and results analysis
• Help identify training needs and participate in internal training activities
• Support advisors on various applications
• Perform administrative tasks

Required qualifications to be successful in this role

• College or university education in pedagogy, adult education, human resources, accounting, or a related field
• At least three years of experience in training, skills development, payroll, or a related discipline
• Knowledge of adult learning principles
• Experience designing blended learning programs using various methods
• Strong consulting skills with multiple stakeholders
• Strong analytical and synthesis skills
• Good priority management, organizational, and planning abilities
• Ability to manage multiple projects
• Excellent oral and written communication skills in both French and English
• High creativity
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong computer literacy
• Knowledge or mastery of a learning platform
• Payroll knowledge (asset)
• Knowledge of payroll systems (Nethris or EmployeurD is an asset)
• Customer service knowledge (asset)

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60 000–$ This role is an existing vacancy.

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.