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Commercial Lines and Office Manager
KRGinsure
- Waterloo, Ontario, Canada
- Waterloo, Ontario, Canada
Über
KRGinsure, a trusted tradename of RRJ Insurance Group Ltd. with over a century of heritage (est. 1906), is one of Ontario's leading brokerages with branch offices across Southern Ontario. We pride ourselves on tailored solutions, strong market relationships, and dedicated claims support.
Position Summary
We're seeking an experienced and strategic Commercial Lines and Office Manager. In this role, you'll collaborate with cross-functional teams to drive operational efficiency and support corporate objectives. You will also provide direct leadership to our Commercial Risk Placement Team and act as a key liaison with Head Office.
Position type: Full-time, permanent
Role status: New (this position reports directly to the EVP, Commercial Lines)
Locations: Kitchener
Primary Responsibilities
You will lead the Commercial Risk Placement team, maximize client experience, and ensure service standards are achieved. You will also collaborate with the regional sales team and personal lines team towards greater operational efficiency and processes to achieve corporate objectives.
Serve as Senior Leader of the Commercial Risk Placement Team (Kitchener)
Analyze needs, develop and recommend alternatives for improvements to processes, customer service, or products
Lead short-term, defined-scope projects to support regional and corporate goals
Support onboarding of new team members
Develop and maintain positive relationships with all of our business partners
Liaise with Head Office on regional matters
Assist with Regional administration duties as needed
Assist in resolving technical issues
Knowledge, Skills and Requirements
Active RIBO license in good standing (required)
Post-secondary education (i.e. CIP, CAIB, CRM, Bachelors)
5 plus years of insurance operational management
3 plus years of commercial risk placement experience
Knowledge of requirements within insurance industry regulatory environment
Intermediate knowledge of Microsoft 365 product suite
Working knowledge of Applied EPIC
Compensation Range: $100,000 to $150,000 annually
Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate's qualifications and experience, with consideration given to internal equity. It includes variable commissions and potential performance-based bonus.
Why Join Us
We offer an attractive compensation package and commission incentives, plus:
Hybrid work flexibility
Matching Group RRSP contributions
Two paid personal days each year
EFAP available through our group health benefits
Professional membership fees (including RIBO, IBAO, IIC)
Professional development and educational reimbursement
Free parking and professional office space
RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications.
Sprachkenntnisse
- English
Hinweis für Nutzer
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