Key Account Manager
OTT Financial Group
- Toronto, Ontario, Canada
- Toronto, Ontario, Canada
Über
We are seeking an experienced Key Account Manager to drive enterprise-level growth within Canada's restaurant, retail, and multi-location service sectors. This is not a high-volume transactional sales role. You will focus on winning and expanding large enterprise accounts, each representing significant annual transaction volume and long-term strategic value.
The ideal candidate thrives in complex sales environments, manages multi-stakeholder buying processes, and builds trusted advisor relationships with senior executives.
What's In It For You
Base Salary $90K + Commissions
Extended Health, Dental, and Vision Benefits
Life and Disability Insurance
Performance Bonus
Vacation Leave
Learning and Professional Development Support
A chance to work in a dynamic, collaborative, progressive and high performing team
Community involvement through the annual Terry Fox Run
Tremendous opportunities for Growth and Development
Key Responsibilities
Enterprise Account Acquisition
Identify, target, and win multi-location and enterprise-level clients
Conduct strategic account research and develop executive outreach plans
Manage long, complex sales cycles (3–12+ months)
Achieve 12-20 new enterprise wins annually
Complex Sales Management
Navigate multi-stakeholder environments (Finance, IT, Operations, Procurement)
Lead RFP responses, proposal development, and contract negotiations
Coordinate internal technical, legal, and product teams to advance deals
Solution & Value Positioning
Design tailored payment solutions aligned with client business models
Build and present ROI-driven business cases to senior leadership
Address technical integration requirements in partnership with engineering
Account Growth & Retention
Serve as a long-term strategic advisor post-sale
Conduct regular business reviews and identify expansion opportunities
Drive upsell, cross-sell, and footprint growth while maintaining strong retention
Strategic Contribution
Gather competitive and market insights from enterprise clients
Provide structured feedback to leadership and product teams
Support development of vertical and enterprise growth strategies
Skills & Competencies
Strong executive-level communication and presentation skills
High commercial acumen and financial literacy (ROI, TCO, EBITDA understanding)
Strategic thinker with consultative selling approach
Strong stakeholder mapping and influence management
Excellent organizational and pipeline management skills
Strong negotiation and commercial acumen
Excellent relationship-building and communication skills
Ability to engage executive and technical stakeholders
Self-starter with an entrepreneurial mindset
Preferred Qualifications
Existing network within Canadian POS or ISV ecosystems
Experience building a partner program from early stage
Background in restaurant, retail, or SaaS verticals
Inclusivity Statement
OTT Financial Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected. We are committed to providing reasonable accommodation, if required, and will work with you to meet your need.
Sprachkenntnisse
- English
Hinweis für Nutzer
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