Human Resources Manager
Smittys Restaurant
- Winnipeg, Manitoba, Canada
- Winnipeg, Manitoba, Canada
Über
We are seeking a hands-on, personable and adaptable Human Resources Manager who understands the fast-paced nature of the restaurant industry and can bring a people-first approach across multiple locations.
We offer a competitive pay and benefits package, including health coverage and a pension plan.
Summary
The Human Resources Manager is a key partner in driving people strategy and operational success across all Smitty's restaurant locations in Winnipeg and Niverville. This role is responsible for leading recruitment and onboarding, supporting performance management and employee relations, and fostering a positive, inclusive workplace culture. The Human Resources Manager works closely with the Assistant Operations Manager and restaurant Managers to ensure that consistent, practical and hands-on HR practices are embedded in daily operations.
Beyond day-to-day HR functions, this position plays a proactive role in shaping employee engagement, promoting accountability ensuring compliance with company policies and employment legislation, and serving as a trusted advisor to leadership. The ideal candidate combines strong interpersonal skills with sound HR judgement to build trust, resolve issues and contribute to a thriving, people-centered work environment while consistently living out Smitty's values.
Qualifications
· Diploma or Degree in Human Resources or related Business Administration degree
· CPHR or actively working towards certification considered an asset.
· 4+ years of progressive HR experience, preferably within the hospitality or restaurant industry.
Skills
· Strong understanding of recruitment, onboarding, performance management and employee relations.
· Demonstrated knowledge of employment standards, health & safety, and HR practices in Manitoba.
· Excellent interpersonal and communication skills, approachable, proactive and an attentive listener.
· Demonstrated ability to build relationships across diverse teams and management levels.
· Experienced and comfortable managing sensitive issues and having difficult conversations.
· Ability to resolve complex issues in a timely manner.
· Highly organized and adaptable, with strong attention to detail and thorough follow-up.
Key Responsibilities
Recruitment & Retention
· Lead end-to-end recruitment for all restaurant locations, including management of job postings through respective platforms and candidate screening.
· Partner with the Assistant Operations Manager to conduct candidate interviews and selection decisions.
· Support workforce planning and retention strategies to identify vacancies and ensure adequate staffing levels are met.
Onboarding & Training
· Lead and coordinate the implementation onboarding programs for new hires in collaboration with restaurant Managers.
· Monitoring employee training compliance rates and supporting managers in driving staff accountability.
· Ensure consistent use of Smitty's Canada online training modules and the new hire "Passport Program".
Engagement, Culture & Recognition
· Partner with Managers to promote a positive workplace culture that actively supports Smitty's values.
· Develop and coordinate team-building initiatives around sales incentive programs and performance recognition.
· Provide an approachable and supportive presence across all restaurant locations. Building trust with employees and management alike.
Health, Safety & Compliance
· Ensure compliance with Manitoba Workplace Safety and Health, Labor, and Immigration requirements by ensuring timely submission of all mandated forms and adherence to provincial legislation and internal safety policies.
· Oversee and review insurance plan comparison and renewals.
· Participate in health inspections and drive reward programs tied to compliance results.
· Maintain employee records, HR files and supporting documentation.
HR Management
· Liaise with legal counsel as needed to ensure compliance.
· Oversee and administer the employee discipline process with fairness and consistency.
· Provide strategic HR guidance and support to senior leadership.
· Facilitate conflict resolution between Managers and employees to promote a positive and productive workplace.
Personal Characteristics
We're seeking someone who is:
· Personable – Approachable, positive and people oriented
· Flexible – Work effectively with a wide range of team members and leaders
· Hands-on – Available, present and visible in each respective restaurant
· Organized – Capable of managing multiple priorities across locations
· Communicative – Responsive and proactive in follow-up
· A Leader - willingness to lead, take charge, offer opinions
· You have a calm demeanor and thrive in high-stress situations. You possess a nimble mind. You can think on your feet and resolve issues quickly.
· You are someone people rely on. You are responsible and dependable.
Other
· Must have a valid Class 5 Driver's License.
· Travel required between restaurant locations will be required.
· Occasional evenings and/or weekends availability required to support operational needs.
· This role requires is conducted in-office, with regular on-site presence at required restaurant locations.
Additional Information
The above statements are intended to describe the general nature and level of work being performed by this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All staff may be required to perform duties outside of their normal responsibilities from time to time
Sprachkenntnisse
- English
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