Licensing Operations Specialist

Verelogic

Birmingham, England, United Kingdom

Birmingham, England, United Kingdom

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Licensing Operations Specialist Location: Birmingham or Manchester (Hybrid working available ) Salary: Competitive + benefits Working Hours: Monday - Friday, 9:00am - 5:30pm Overview This is an exciting opportunity to join our client who are an established IT organisation they are seeking a Licensing Operations Specialist to join there Operations team. This is an excellent opportunity for someone with software licensing experience and strong commercial awareness to support strategic software vendors, with a particular focus on Microsoft licensing. The successful candidate will be responsible for producing accurate, vendor-compliant and commercially viable quotations, as well as supporting the end-to-end order and billing process. Role Purpose Working as part of the wider operations function, the Licensing Operations Specialist will use product licensing knowledge and commercial understanding to: Produce accurate and compliant customer quotations Support customer order processing Manage vendor-specific processes Ensure smooth end-to-end delivery across the sales cycle Key Responsibilities Act as a Licensing Specialist for Microsoft software and other relevant vendors Maintain up-to-date knowledge of licensing rules, pricing structures and vendor programmes Support qualification of customer requirements alongside sales teams Ensure pricing structures and banding are appropriate at customer level Produce professional, customer-facing quotations with supporting documentation Resolve quotation-related queries efficiently Attend internal and customer calls where required Support vendor processes at quotation and order stage (including CSP where applicable) Act as a central point of contact for Operations regarding order requirements Liaise with sales teams and vendors throughout the sales cycle Support consumption billing processes and order accuracy Ensure compliance with company policies and procedures Deliver high standards of customer service Undertake relevant training and vendor accreditations where required Skills & Experience Required Experience within software licensing, IT operations or a technology-focused environment Knowledge of Microsoft licensing highly desirable Excellent written and verbal communication skills Strong attention to detail and accuracy Ability to manage multiple priorities and meet deadlines Analytical mindset with commercial awareness Adaptable and comfortable in a fast-paced environment Package Competitive salary Company benefits package Flexible benefits scheme Hybrid working model Ongoing training and development

Birmingham, England, United Kingdom

Sprachkenntnisse

English

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