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Über
Client: B2B Manufacturing Company Work Location: Cincinnati, OH 45242 Work Style: Hybrid (On-site during training period) Employment Type: Permanent / Full-time Salary: DOE (Base $55,000$75,000+) + Full Benefits Language Requirement: English Business Travel: Occasional Position Overview: Although classified as Inside Sales, this role goes far beyond basic appointment setting or scripts. You will engage marketing-generated leads in meaningful conversations to uncover real customer needs and improve the quality of sales opportunities. Over time, you will also help define sales approaches and best practices, making this a key front-line role within the sales organization. Key Responsibilities: Lead Response & Opportunity Creation Respond to inbound and outbound leads on the same business day Follow up and nurture marketing-generated leads, including early-stage or low-intent leads Conduct customer discovery and needs assessment (industry, application, equipment scale, objectives, budget, location, etc.) Identify underlying challenges and context beyond surface-level requests Evaluate product fit (Dry Fog humidification systems, nozzles, etc.) Filter out low-probability opportunities appropriately SQL Qualification & Field Sales Collaboration Convert Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) Hand off leads to Field Sales with organized context, discussion points, and customer expectations Enable Field Sales to focus on high-value activities Closing Deals Manage and close small or standardized transactions (nozzles, simple systems, replacement parts) Prepare quotations and handle order processing CRM & Sales Process Management Manage leads, opportunities, and tasks using Salesforce Track progress through the sales funnel: Lead ? MQL ? SQL ? Opportunity Contribute to improving lead quality and conversion rates Internal & External Collaboration / Events Work closely with Marketing to improve lead quality Support trade shows and industry events (approx. quarterly) Accompany Field Sales during initial training and short-term business trips as needed What We Expect from This Role: Uncover hidden customer challenges, not just respond to explicit requests Prioritize understanding over selling to build a strong foundation for proposals Experiment and iterate, even when the "right answer" is unclear Serve as a catalyst for future sales style and process transformation Ideal Candidate Profile: Skills: Strong customer discovery and interview skills Ability to organize and clearly articulate customer issues Effective communication via phone and online meetings Fundamental sales skills (lead management, opportunity creation, pipeline management) Strong collaboration with marketing and sales teams Mindset: Proactive and self-driven Customer problemoriented thinking, not product-focused Flexible and willing to experiment in uncertain situations Motivated to learn new sales approaches and methodologies Culture Fit: Positive attitude toward sharing information within the team Open to new methods and not overly attached to past practices Interested in building scalable sales processes Aligned with Sales Handbook principles Qualifications: 3+ years of experience in Inside Sales, Sales Support, Customer Success, or similar roles Experience using CRM tools such as Salesforce (preferred) Willingness to develop technical knowledge of industrial/B2B products Business-level English communication skills (reading, writing, speaking) Ability to travel as needed (trade shows, training, accompanying Field Sales)
Sprachkenntnisse
- English
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