RQ10610 - Solutions Designer - Intermediate

• Designing, developing, testing, implementing, maintaining and enhancing system architectures (technical, data, application) for both TRAC and developed application solutions on Microsoft Dynamics Platform. This includes identifying specific requirements for specific complex and technical environments. 
  
• Collaborate with the project team to ensure product backlog prioritization and business analysis materials (e.g., agile user stories/requirements, specifications, etc.) have appropriate detail to achieve project objectives.
  
• Design high quality and well-documented code according to accepted standards based on user requirements. 
  
• Interact with key business & technology stakeholders to define, analyze, and deliver requirements that reflect the needs of both the business and end-customers.
  
• Perform system integration from a technical perspective, including creating new interfaces; identifying bottlenecks and recommending specific areas for improvement; recommending ways of maximizing or enhancing efficiency.
  
• Coordinate the development of business systems/applications including assisting team members through the systems development life cycle. Develop implementation activities, including establishing testing processes to effectively measure achievement of objectives; coordinate testing and implementation with client's and users.
  
• Supports the resolution of production issues and problems. Makes recommendations to improve internal application processes & systems.
  
• Participate in Agile-Scrum practices such as daily stand-ups, refinement, planning, and sprint retrospectives.
  
• Involved in all phases of the SDLC (Software Development Life Cycle) from analysis, design, development, testing, implementation and maintenance with timely delivery against aggressive deadlines.
  
• Participate in Agile delivery for enhancements.
  
• Recommends or automates approaches to streamline and integrates technological processes and/or systems to improve operational efficiency and effectiveness.
  
• Support teams with Accessibility standards remediates for the I&IT solution.
  
• Collaborate with Cyber Security and OPS Information Technology Partners to remediate application safeguards such as Threat Risk Assessment and Penetration testing recommendations.
  
• Coordinate the development of business systems/applications including assisting team members through the systems development life cycle.
  

• Mandatory Documentation Deliverables especially on 
  
• Configuration guides and operational playbooks 
  
• Troubleshooting and support guides
  
• Embedded Collaboration and Shadowing
  

• Enable hands on learning through pairing or shadowing
  
• Gradually transition ownership of work to internal staff
  
• Involve internal resources in key decision making activities
  

Training and Enablement Sessions

Mandate knowledge sharing sessions, such as:

• Formal training workshops (recorded where possible)
  
• Walkthroughs of systems, tools, and processes
  
• Q&A and mentorship sessions to reinforce understanding
  

Progressive Transition of Responsibilities

• A phased handover approach, clear criteria for when responsibilities shift from consultants to staff 
  

• 10+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant and Ministry for Seniors and Accessibility (MSAA)
  
• Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferred
  

• 10+ years' experience with Solutions development.
  
• Good hands-on experience in Microsoft Dynamics and power platform. Experience working with; Microsoft 356, MS Dynamics, Azure, HL7, SOAP and REST API, web-integration.
  
• Hands on experience with full life cycle API management processes, using IBM's API connect.
  
• Strong Understanding of Microservices Architecture (microservice design and implementation)
  
• Hands on experience in administering, configuring, and designing IBM middleware tools such as MQ/Message Broker
  
• Strong knowledge of web services (WSDL Soap, Restful and programing languages)
  
• Experience with relational and hierarchical database technologies.
  
• Experience with one or more communications protocols.
  
• Experience working with Microsoft SQL Server, and Internet Information Services (IIS) Server.
  
• Working knowledge in Azure development, Azure web application, App services, Azure storage, Azure SQL Database, Virtual machines, Fabric controller, Azure AD, Azure search, and notification hub.
  

• Proficiency in Power Apps, and other relevant Microsoft Technologies.
  
• Hands on experience in programming concepts and tools such as WSDL, SOAP UI, Swagger, Eclipse, Message Archive Utility, POSTMAN, XML, XSLT & JSON, CSS
  
• Experience with HTML, ASP.NET, C# and Java Script.
  
• In depth knowledge of Microsoft Dynamics 365 CRM, including the on-premises version and the cloud-based version. Familiarity with the modules, entities, and customizations is essential.
  
• Experience with HTML, ASP.NET, C# and Java Script.
  
• Experience with Azure cloud services and Azure integration tools.
  
• Well versed with complete Software Development Life Cycle (SDLC) which includes Design, Development, Documentation, Testing, Maintenance, and Support using Agile, Scrum, XP, and Waterfall.
  
• Experience in developing enterprise integration solutions using IBM integration tools like WebSphere Message Broker and IBM DataPower appliances.
  
• Experience with developing REST API in Java Spring Boot Experience with API Gateways
  
• Able to Investigate and analyze complex technical issues and problems. Able to Oversee ongoing production support and Coordination.
  
• Experience with making Application accessibility compliant (AODA)
  
• Experience with Agile delivery, Jira or Azure DevOps tools
  

• Ability to collaborate with business partners, internal technical teams. Provide demos and training as needed.
  
• Strong verbal and written communication skills.
  
• Strong interpersonal and negotiation skills.
  
• Strong consulting skills to engage with all stakeholders.
  
• Interact professionally with a diverse group of executives, client managers and subject matter to determine needs and desired changes.
  
• Explain and present technical complex system details, limitations, considerations, and solutions to non-technical audiences.
  
• Demonstrated team player with a track record for meeting deadlines.
  
• A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines
  

• Lead analysis of business and systems design requirements for systems projects and for efficient use of databases
  
• Identify information technology issues of corporate significance, evaluate impact on IT plans and objectives, and develop solutions, options and recommendations.
  
• Provide support and conduct options analysis, cost/ benefit analysis on alternate solutions.
  
• Analyze business and systems design requirements and provide technical solutions.
  
• Gather and design functional requirement and write technical specifications documents.
  
• Investigate and analyze complex technical issues and problems.
  
• Demonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunications.
  
• Experience with providing application fixes to support the user acceptance testing and deployment activities.
  
• A motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
  
• Experience in testing and deployment activities.
  

MUST HAVES:

• Good hands-on experience in Microsoft Dynamics and power platform. Experience working with; Microsoft 356, MS Dynamics, Azure, HL7, SOAP and REST API, web-integration.