Senior Solution Architect

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America's largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Description

The Senior Solution Architect, Cloud Transformation, will be a key member of the Solution Architecture ("SA") team, responsible for pre and post-sales activities for Syntax's entire portfolio of private cloud, public cloud, and multicloud solutions, as well as product management responsibilities for data center and cloud transformation related to Microsoft Azure and Amazon Web Services.  You will collaborate with colleagues in field sales, channel sales, marketing, product management, and operations to design, articulate, and oversee the implementation of Syntax's multi-cloud cloud transformation solutions.

Using your deep and broad market knowledge of both on-premises and cloud technology you will act as a trusted advisor to customers and provide execute-level pre-sales support for complex digital transformation programs, including data center exits, cloud migrations, disaster recovery implementations, and the implementation of cutting-edge digital innovation solutions. You will mentor solution architects and pre-sales engineers to support deal cycles, providing oversight for pricing, solution design, and contract execution, and ensuring all solutions are implemented as architected.

As a product management leader, you will architect solutions that align with Syntax corporate strategy and competitive differentiators to enhance the Syntax portfolio, focusing on Microsoft Azure and Amazon Web Services.  You will also be responsible for ensuring product and service owners within your product portfolio adhere to common strategies, messaging, and collateral, building consensus using Syntax core principles.  You will develop product roadmaps that consider technology, operations, and packaging innovation to ensure Syntax stays ahead of the markets we serve. You will work with product marketing to articulate value propositions and build compelling commercial offers to the marketplace.

This role requires the ability to lead by example, communicate effectively, and collaborate extensively and often.  Thought leadership, creativity, and the ability to both prioritize and multitask are essential.

Responsibilities

• Act as an executive-level pre-sales subject matter expert on large Microsoft Azure and AWS deals, overseeing the solution design, pricing, and  contracting of cloud solutions and acting as a mentor to other colleagues.
• Provide post-sales support for large deals, ensuring that what was designed is what was implemented, and acting as a trusted advisor to customers.
• Manage Syntax data center and cloud transformation products, collaborating with service owners and subject matter experts to ensure marketing relevance, adapt to the competitive landscape, drive technical and service management innovation, and guide constant continuous improvement efforts.
• Work with Syntax executive management and peers to align product family and product strategies with overall Syntax product portfolio strategy and Syntax value propositions.
• Align product family and product strategies, roadmaps, pricing, and offerings with industry analyst research and software vendor strategy and plans.
• Collaborate with marketing and sales leadership to create go-to-market strategies, including collateral-driven marketing campaigns, that map to the strategies and go-to-market activities of our software partners.
• Coordinate the governance process of the products you manage, leading regular meetings to ensure global alignment, communicate status, and resolve issues in a timely fashion.
• Manage the product lifecycle process for your product portfolio, adapting features to keep pace with the competitive market and align with customer demands.
• Contribute to Syntax pricing and packaging strategies that will improve company market share, demonstrate Syntax value, and allow flexibility in sales cycles, participating in win/loss analysis and churn analysis activities and field-testing new approaches with customers and prospects.
• Collaborate with product marketing, field sales, inside sales, channel sales, and solution architect teams to ensure consistent messaging to the market, including the development of messaging, web site content, battle cards, data sheets, sales training, and partner training.
• Provide thought leadership in the product portfolio or products that you manage, participating in analyst briefings, writing blog posts, presenting at industry conferences, and maintaining one or more industry and/or vendor certifications to demonstrate expertise.

Qualifications

• BS/BA degree required; MS/MBA preferred
• 8+ years of proven product and program management experience building successful solutions with cross-functional teams
• Strong communication, organization, problem solving and critical thinking skills
• Ability to think creatively, build consensus among peers, and develop the skillsets of less-experienced 1colleagues
• Experience in working in a matrixed management environment
• Strong understanding and implementation experience of Agile methodologies, tooling, and metrics
• Passion for being hands-on, meaning you want to roll up your sleeves to get the job done
• Keen interest in learning, creating, building, and analyzing various collaboration methodologies
• A self-starter enthusiast able to track and manage multiple tasks and competing priorities
• Flexibility in working across time zones with global teams

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.