Quality System Specialist

POSITION TITLE: Quality System Specialist

LOCATION: North Bay, ON

Salary: ,000 – 75,000 CAD

About the Position: The Quality Systems Specialist is a senior role responsible for advancing the Quality Management System (QMS) and supporting the Environmental Management System (EMS). This position drives high-level continuous improvement initiatives, leads audit programs, oversees risk and compliance activities, and provides expert guidance to departments. The Specialist ensures alignment with ISO 9001, ISO 14001, and corporate objectives while mentoring less senior quality staff and supporting cross-functional teams.

Duties and Responsibilities:

• Support managers and supervisors in the development and monitoring of quality management system (QMS) objectives, key performance indicators (KPIs), and continual improvement activities.
• Support Environmental Management System improvements as required.
• Plan, manage, and facilitate internal and external audit schedules, drive resolution of audit findings.
• Conduct advanced data analysis across processes to drive QMS/EMS initiatives.
• Lead risk assessments for QMS and EMS; identify top risks and guide action planning.
• Determine with management, the risks and opportunities that affect the business and work with them to address top risks with corrective actions and seize opportunities.
• Schedule and facilitate regular management reviews to monitor above areas.
• Assist Procurement with vendor relationships and vendor audits to ensure alignment relating to quality and the supplier manual to prevent non-conformances and increase quality.
• Work closely with Manufacturing Engineering on nonconformity and corrective action processes, with the goal of identifying opportunities for improvement.
• Evaluate the content within the PPR database reviewing completeness, map trends and report on opportunities for improvement. 
• Monitor high-severity PPRs and KPIs and assist with communication within the operational environment. 
• Monitor and report on quarantine area to resolve stagnant parts or urgent demand for quarantined parts.
• Plan and manage the internal and external audit schedule, providing focus, direction, and leadership.  Drive resolution and response to audit actions.
• Provide senior-level guidance on the development, auditing, editing, and approvals of high-level process workflows, standard operating procedures, quality standards, work instructions, and other supporting documentation.
• Conduct gap analysis of processes and subsequent controls, providing training to process owners to help teams achieve compliance.
• Coordinate, and at times deliver, training to employees to improve QMS & EMS awareness and competence.
• Travel between Ontario sites as required.

Qualifications:  

 Education

• Diploma or Degree in Engineering, Manufacturing, Quality or a related discipline
• Lean/Six Sigma/Auditor Certificate is an asset.

Experience

• Five (5) + years' experience working in a Quality and/or Manufacturing Engineering role ideal
• Demonstrated understanding of fundamental quality principles, systems, methods, organizational dynamics, customer expectations and satisfaction, supplier relations, training, root-cause analysis and improvement systems 
• Proficient with MS Office Suite; SharePoint, Visio, 
• CAD, and SolidWorks is an asset
• Experience implementing or managing ISO 9001:2015 in a manufacturing environment.
• Failure Modes and Effects Analysis (DFMEA, PFMEA), Advanced Product Quality Planning (APQP) principles, and Production Part Approval Process, (PPAP) an asset

Skills

• Detailed-oriented and highly organized
• Team-oriented, positive attitude, high aptitude, humble and willingness to learn
• Excellent written and verbal communication
• Self-motivated; able to schedule priorities as assigned and working with minimal direct supervision
• Well-developed analytical and critical thinking skills
• Creative and innovative with focus on problem solving
• Previous experience within a manufacturing environment

Working Conditions

• 70% Office/30% Factory
• Travel between facilities is occasionally required

Planned Training

• HR Orientation
• HSE Orientation
• QMS Orientation
• Internal Auditor Training

Bona fide Occupational Requirements

• Must be able to complete all required training
• Must possess a valid driver's license and clean driver's abstract
• Required to wear PPE on shop floor at all times

Employment Category

☒Full Time

☐Part Time

☐Temporary

☐Permanent

☐Contract

Hours of Work:  Monday –  Friday, 8:00am  – 5:00am

☒Day Shift

☐Afternoon Shift

☐Weekend Shift

About Us: Founded in 1973 in Ontario, Canada, MacLean Engineering is the world's largest Canadian-based manufacturer of underground mining equipment. While continuing to expand both our product range and global footprint, we remain privately owned and committed to the founder's original design principles: safety, productivity, and enduring quality. Our company delivers mobile equipment solutions for both underground and surface mining, supported by unit-of-one manufacturing expertise and a global service network.

Driven by a strong commitment to safety, productivity, and customer support, MacLean serves mining operations worldwide through branches in Canada, the United States, Mexico, Peru, South Africa, and Australia. We operate five manufacturing facilities located in Collingwood, Owen Sound, Barrie, North Bay, and Mexico, and employ over 1,000 people across six countries and four continents. The next chapters of MacLean's mining innovation story are being written within the broad themes of electrification, automation, and digitalization of the global mining industry.

Our skilled tradespeople work in a safety‑first environment to build high‑quality components and equipment for the underground mining, municipal, environmental, and industrial sectors. Join MacLean and contribute to a legacy defined by innovation, craftsmanship, and meaningful impact.

We offer competitive wages and benefits including:

• 3 weeks' vacation annually
• Paid Overtime after 40 hours worked
• Flexible Group benefits Package (Once probationary period is completed)
• Voluntary DPSP (Deferred Profit-Sharing Plan) and GRRSP (Group Registered Retirement Savings Plan) (Once probationary period is completed)
• Annual Employee Bonus
• $250.00 Annual Safety Shoe allowance

Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check, depending on the requirements of the position. 

A clear and satisfactory result is required for all candidates prior to the confirmation of employment. 

MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act

MacLean Engineering & Marketing Co. Limited will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.