Senior Client Partner

Categor y : Grocery/Food

The primary focus for the Senior Client Partner is to exceed sales quotas while contributing to our team goals. The Senior Client Partner will become an expert in Walmart Connect as well as the Canadian retail media landscape, trends, and business models through deep partnership with cross-functional teams. They will manage a portfolio of top-tier and mid-tier advertiser accounts and use their expertise to build relationships by advising clients and creative strategic retail media plans. They will help define best practices, processes, and forge through ambiguity to move the business forward. Reporting directly to the Head of Industry, the Senior Client Partner will travel to client meetings (where applicable) and collaborate with colleagues onsite at the Walmart office.  

1. Build and manage relationships with top-tier and mid-tier Walmart clients and partner stakeholders.

2. Develop a comprehensive understanding of the client's business challenges, marketing objectives and success metrics. Shape annual joint strategies between Walmart and clients, leading cross-functional teams to drive client success.

3. Reach and strive to exceed monthly, quarterly, and annual sales quotas through effective presentation of Walmart Connect advertising products/solutions that will meet client marketing objectives, while contributing to team goals.

4. Responsible for collaborating with cross-functional teams (eCommerce, Merchandising, Marketing) as well as external client stakeholders to identify opportunities to drive revenue and lead the pitching, negotiating and execution of program. The Senior Client Partner will also be responsible for educating stakeholders on the Walmart Connect offerings and unique selling propositions.

5. Conduct forward-thinking, data driven analyses, and consultative recommendations that align with customer goals, and present high-impact opportunities to clients.

6. Collaborate closely with Senior Account Managers, demonstrating strong backend knowledge and the ability to lean in and ensure smooth operations.

7. Attend industry events (may be virtual), network and stay well-informed of industry trends. Travel as required to meet with clients. Collaborate with colleagues onsite at Walmart offices.

8. The Senior Client Partner will act as sub-category subject matter expert, working directly with cross-functional internal stakeholders.  

Qualifications:

• University degree
• 7-10 years' experience
• Experience within the CPG and/or Grocery sector is considered an asset.

Leadership Expectations:
Respect the Individual:
Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members.
Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others' contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
Acts with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.
Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Serve our Customers:
Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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