Commercial Account Handler

An industry-leading and highly respected insurance broker is seeking a Commercial Account Handler to join its long-standing Cardiff team!

This is a fantastic opportunity for an experienced commercial insurance professional who enjoys working closely with clients and Account Executives in a supportive office environment. With a team of experienced and supportive colleagues, as well as a super strong local presence, the business prides itself on stability, professionalism and a people-first culture.

As a Commercial Account Handler based full-time in the office, you will play a key role in supporting up to two Account Executives at any one time, ensuring the smooth day-to-day servicing of a varied commercial client portfolio.

You'll be joining a brand that invests in its people, values expertise, and actively supports ongoing development and career progression.

As a Commercial Account Handler based full-time in the office, you will play a key role in supporting up to two Account Executives at any one time, ensuring the smooth day-to-day servicing of a varied commercial client portfolio.

Your responsibilities will include:

• Managing renewals, mid-term adjustments, and new business administration.
• Preparing accurate documentation and presentations for insurers and clients.
• Liaising with insurers, underwriters, and internal stakeholders.
• Supporting Account Executives to maintain high retention levels and excellent client outcomes
• Ensuring compliance with FCA and internal standards at all times
• Building strong, professional relationships with clients ranging from SMEs to senior decision-makers.

About you:

We are keen to speak with candidates who have 3+ years of experience in commercial insurance, ideally with exposure to a broad range of risks. However, our client is very open-minded on background. You may come from a broker environment, an insurer or MGA, or a commercial claims background looking to transition into a broking role!

What matters most is your transferable skillset, commercial awareness, attention to detail, and willingness to continue developing your career within a broker environment.

You will bring a solid understanding of commercial insurance products and processes, strong organisational and administrative skills dealing with clients and insurers. A proactive, team-focused approach with a desire to learn and progress professionally.

What is on offer?

• A highly competitive salary (DOE).
• 25 days holiday + bank holidays, increasing with service
• Healthcare support with enhanced family policies, and a range of lifestyle perks
• Excellent training and development schemes with accelerated career progression. Fully funded CII professional qualification.
• Access to a range of discounted insurance products and many more benefits!

Our client is recognised for its people-first culture, strong leadership, and exceptionally high staff retention. Investment in talent, technology, compliance, and development is central to their success-making this a career move built for long-term growth and progression.

At Insure Recruitment, we're dedicated to building a diverse and inclusive workplace. Even if your experience doesn't perfectly match every qualification, we encourage you to apply. You might be the perfect fit for this role or another opportunity. We can't wait to hear from you!