Director, Freight Forwarding

Role Purpose:

The Director, Freight Forwarding will lead the commercial division and go-to-market strategies for growth at DP World Canada, partnering with senior leadership to execute strategy, scale operations, and deliver consistent, profitable growth.

Key Responsibilities:

• Responsible for commercial strategy and team execution to achieve growth targets. 
• Drive execution of divisional goals and KPIs aligned with the broader Freight Forwarding strategy.
• Develop achievable budgets in cooperation with the Product Team engagement.
• Executive lead for Trade Lane development and strategic account penetration.
• Responsible for weekly Freight Forwarding reporting and country level reporting.
• Monitor team performance and work proactively with the senior leadership team to collaborate towards unified goals.
• Work with head office to promote Canada commercially and provide support as an executive sponsor on high impact accounts.
• Review contracts and execute complex implementations to ensure customer satisfaction
• Manage the national pipeline and work with Sales coordination on accuracy and evaluating weekly data analytics 

Knowledge & Qualifications:

• 10+ years of progressive senior leadership experience within the freight forwarding industry, with strong exposure to air, ocean, and inland transportation.
• Proven ability to lead and scale teams, drive growth, and deliver results in a complex, fast-paced logistics environment.
• Strong commercial and financial acumen, with hands-on experience managing budgets, margins, and P&L.
• Solid understanding of Canadian import/export regulations and operational compliance (e.g., PARS/PARS-related processes).
• Highly organized with the ability to prioritize multiple initiatives and meet competing deadlines.
• Analytical and detail-oriented, with the ability to interpret data and translate insights into action.
• Excellent communication and stakeholder management skills, with the ability to influence clients, internal teams, and external partners.
• Fluent in English.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees, spanning 79 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

At DP World Canada we're proud to offer a well-rounded total compensation package, for all permanent positions, that supports your health, wellbeing, and career growth. This includes but is not limited to:

• Competitive salary and annual bonus

• Generous vacation time with paid flex day and volunteer days

• Comprehensive health & dental benefits starting on day one

• Annual health/lifestyle spending account

• Defined contribution pension plan

• Employee wellness initiatives

• Internal training & learning opportunities

• Professional development support