Manager, Warehouse

#ChangeMakers 

Ready to make an impact? 

We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. 
 
We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution – we do things differently than others 
 
We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful "can-do" attitude. 

#WeChangeDentistry every day. Be part of it. 

Position Summary:

The Manager, Warehouse & Logistics, is responsible for managing the overall warehouse and distribution logistics for Straumann CAN operations. This includes planning for warehouse layout and design, order processing process and sufficient inventory level/ back-order management. This role is expected to ensure the continued import and export of a wide range of products, resolving challenges as they arise. This position may involve handling of human tissue products.

Job Responsibilities:

This position is responsible for, but not limited to, the following: 

Warehouse Operations:

• Provide daily oversight and direction of inbound & outbound warehouse operations (picking, packing and shipping)
• Responsible inventory planning, warehousing, inbound & outbound transportation, import & export as well as reverse logistics (return & recall management), re-labeling, re-packaging & destructions management as needed
• Minimize errors in operations, hereunder especially outbound shipping
• Ensure the stock cycle counting and physical inventory activities are performed according to guidelines, procedures, F&A planning and statutory closing calendar.
• Develop and maintain the relevant control activities in a regulated medical device distribution environment
• Work with multiple stakeholders at HQ in Switzerland as well as manufacturing & distribution sites in other countries to resolve import and export issues, product detentions, etc. as they arise
• Ensure all policies are procedures are followed to be Health Canada compliant 

Operational Excellence 

• Manage warehouse automation, implementation and daily operations/maintenance.
• Develop and monitor department budget as required.
• Partner with NAM Product Management to ensure adequate inventory levels at product launch and throughout product lifecycle.
• Ensure as the customer focused point of contact that all customer complaints and opportunities for improvement are managed, reinforcing clarity, consistency, and responsiveness.
• Manage 3rd party shipping carrier relationship.
• Ability to manage multiple projects and bring them to completion
• Develop a culture of Continuous Improvement within the department

People

• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• Hires, supervises, schedules, and trains warehouse personnel.
• Works with temp employee agencies as needed to meet short-term labor demands.

Other duties as assigned.

Management Responsibilities:

This position manages the following positions:

• 12+ logistics administrators

Physical Attributes:

• May sit/stand for prolonged periods of time.
• Traverse long distances through the building.
• Push/pull/carry up to 50 lbs.
• Bend, crouch and reach continuously while performing required job tasks.
• Spend significant time reading both on paper and on a computer.

Work Environment:

• General warehouse environment.
• Noise level in the work environment is usually moderate to loud.

Minimum Qualifications:

• Bachelor's degree in Supply Chain, Business Management, Engineering or related field.
• 5+ years' experience with a demonstrated emphasis on planning and forecasting in a global organization and working with employees, vendors and complicated processes and procedures in supply chain or manufacturing operations field. 
• 2+ years of experience managing 10+ employees. 

Preferred Qualifications:

• Thorough knowledge and understanding of end-to-end supply chain management including MRP, DRP, ERP, forecasting, inventory management
• Demonstrated successful progression of leadership roles and responsibilities
• Excellent and proactive communication skills
• Cultivate a broad network of relationships with key internal and external constituents
• Ability to meet aggressive deadlines, manage multiple projects and locations simultaneously and to work in a fast-paced, dynamic, individual and team-oriented work environment
• Demonstrated leadership qualities, able to engage and influence team and external partners
• Strong ability to create management reporting to detail current status and future plans
• Ability to work independently, efficiently and effectively under extreme time constraints and deliver results by critical deadlines
• Lean and Six Sigma experience strongly preferred
• Experience in working with SAP MM/SD 
• Experience in working in a fast-paced regulated environment
• Extensive Import Export of regulated products required
• Medical device or related industry experience 
• Proven Project Management Experience

Additional Information 

Whether you're looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals.  

• Very Competitive total compensation plans (some positions include discretionary bonus). 
• A RRSP plan to help you plan for your future with an employer match
• Great health, dental and vision insurance packages to fit your needs, along with a yearly wellness program to ensure you're happy and healthy. 
• Generous PTO allowance - plenty of time to recharge those batteries 

Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this. 

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time 

Alternative Locations: Canada : Burlington 

Travel Percentage: 0% 

Requisition ID: 19960