Designing, developing, testing, implementing, maintaining and enhancing system architectures (technical, data, application) for both TRAC and developed application solutions on Microsoft Dynamics Platform. This includes identifying specific requirements for specific complex and technical environments.
Collaborate with the project team to ensure product backlog prioritization and business analysis materials (e.g., agile user stories/requirements, specifications, etc.) have appropriate detail to achieve project objectives.
Design high quality and well-documented code according to accepted standards based on user requirements.
Interact with key business & technology stakeholders to define, analyze, and deliver requirements that reflect the needs of both the business and end-customers.
Perform system integration from a technical perspective, including creating new interfaces; identifying bottlenecks and recommending specific areas for improvement; recommending ways of maximizing or enhancing efficiency.
Coordinate the development of business systems/applications including assisting team members through the systems development life cycle. Develop implementation activities, including establishing testing processes to effectively measure achievement of objectives; coordinate testing and implementation with client's and users.
Supports the resolution of production issues and problems. Makes recommendations to improve internal application processes & systems.
Participate in Agile-Scrum practices such as daily stand-ups, refinement, planning, and sprint retrospectives.
Involved in all phases of the SDLC (Software Development Life Cycle) from analysis, design, development, testing, implementation and maintenance with timely delivery against aggressive deadlines.
Participate in Agile delivery for enhancements.
Recommends or automates approaches to streamline and integrates technological processes and/or systems to improve operational efficiency and effectiveness.
Support teams with Accessibility standards remediates for the I&IT solution.
Collaborate with Cyber Security and OPS Information Technology Partners to remediate application safeguards such as Threat Risk Assessment and Penetration testing recommendations.
Coordinate the development of business systems/applications including assisting team members through the systems development life cycle.
Knowledge Transfer Plan
Require consultants to develop and maintain a formal Knowledge Transfer (KT) Plan
Mandatory Documentation Deliverables especially on
Configuration guides and operational playbooks
Troubleshooting and support guides
Embedded Collaboration and Shadowing
Require consultants to work alongside internal team members to:
Enable hands on learning through pairing or shadowing
Gradually transition ownership of work to internal staff
Involve internal resources in key decision making activities
Training and Enablement Sessions
Mandate knowledge sharing sessions, such as:
Formal training workshops (recorded where possible)
Walkthroughs of systems, tools, and processes
Q&A and mentorship sessions to reinforce understanding
Progressive Transition of Responsibilities
A phased handover approach, clear criteria for when responsibilities shift from consultants to staff
Requirements Public Sector Experience
10+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant and Ministry for Seniors and Accessibility (MSAA)
Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferred
Technical Expertise and Guidance
10+ years' experience with Solutions development.
Good hands-on experience in Microsoft Dynamics and power platform. Experience working with; Microsoft 356, MS Dynamics, Azure, HL7, SOAP and REST API, web-integration.
Hands on experience with full life cycle API management processes, using IBM's API connect.
Strong Understanding of Microservices Architecture (microservice design and implementation)
Hands on experience in administering, configuring, and designing IBM middleware tools such as MQ/Message Broker
Strong knowledge of web services (WSDL Soap, Restful and programing languages)
Experience with relational and hierarchical database technologies.
Experience with one or more communications protocols.
Experience working with Microsoft SQL Server, and Internet Information Services (IIS) Server.
Working knowledge in Azure development, Azure web application, App services, Azure storage, Azure SQL Database, Virtual machines, Fabric controller, Azure AD, Azure search, and notification hub.
Development & Application Support Skills
Proficiency in Power Apps, and other relevant Microsoft Technologies.
Hands on experience in programming concepts and tools such as WSDL, SOAP UI, Swagger, Eclipse, Message Archive Utility, POSTMAN, XML, XSLT & JSON, CSS
Experience with HTML, ASP.NET, C# and Java Script.
In depth knowledge of Microsoft Dynamics 365 CRM, including the on-premises version and the cloud-based version. Familiarity with the modules, entities, and customizations is essential.
Experience with HTML, ASP.NET, C# and Java Script.
Experience with Azure cloud services and Azure integration tools.
Well versed with complete Software Development Life Cycle (SDLC) which includes Design, Development, Documentation, Testing, Maintenance, and Support using Agile, Scrum, XP, and Waterfall.
Experience in developing enterprise integration solutions using IBM integration tools like WebSphere Message Broker and IBM DataPower appliances.
Experience with developing REST API in Java Spring Boot Experience with API Gateways
Able to Investigate and analyze complex technical issues and problems. Able to Oversee ongoing production support and Coordination.
Experience with making Application accessibility compliant (AODA)
Experience with Agile delivery, Jira or Azure DevOps tools
Communication and Interpersonal Skills
Ability to collaborate with business partners, internal technical teams. Provide demos and training as needed.
Strong verbal and written communication skills.
Strong interpersonal and negotiation skills.
Strong consulting skills to engage with all stakeholders.
Interact professionally with a diverse group of executives, client managers and subject matter to determine needs and desired changes.
Explain and present technical complex system details, limitations, considerations, and solutions to non-technical audiences.
Demonstrated team player with a track record for meeting deadlines.
A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines
Analytical and Problem-Solving Skills
Lead analysis of business and systems design requirements for systems projects and for efficient use of databases
Identify information technology issues of corporate significance, evaluate impact on IT plans and objectives, and develop solutions, options and recommendations.
Provide support and conduct options analysis, cost/ benefit analysis on alternate solutions.
Analyze business and systems design requirements and provide technical solutions.
Gather and design functional requirement and write technical specifications documents.
Investigate and analyze complex technical issues and problems.
Demonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunications.
Experience with providing application fixes to support the user acceptance testing and deployment activities.
A motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
Experience in testing and deployment activities.
MUST HAVES:
Good hands-on experience in Microsoft Dynamics and power platform. Experience working with; Microsoft 356, MS Dynamics, Azure, HL7, SOAP and REST API, web-integration.
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