Insurance Advisor

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Insurance Advisor – Brooks 

Here is what a typical day looks like

• Work with a seasoned Account Executive and their current team on a daily basis.
• Follow up on client accounts to resolve outstanding activities.
• Remain up to date on product knowledge and build relationships with insurance providers.
• Review client data entries, invoicing and coverage selection for compliance.
• Complete certificate issuance for new business and renewal clients.
• Process changes to insurance policies and endorsements.
• Assist with the administration of the commercial book of business accurately and efficiently.
• Build and maintain strong customer relationships while helping to meet insurance sales targets.
• Conduct proactive account touchpoints and timely renewal calls for existing clients.
• Learn the fundamentals of account management and client retention strategies. 

The value you bring

• Prior insurance experience an asset —preferred in Commercial Lines.
• General Level 1 License required (or willingness to obtain in next 3 months).
• Strong communication skills—professional, clear, and confident across phone, email, and in-person interactions.
• Ability to navigate multiple computer programs; EPIC experience required.
• Previous experience achieving team targets in a similar or comparable role is an advantage.

Role Details

• Hours: Full-time 37.5  hours per week
• Location: Brooks, Alberta
• Compensation Range: $51,000 - $61,000
• Requisition #: 82569
• Current Vacancy: Yes

Why Western?

Western's people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights include:

• 14 Paid Wellness Days, 3 weeks' vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees
• Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn't perfectly match every qualification.  If you need assistance or an accommodation during the hiring process, please contact  or visit our Careers page.

Our Human‑First Hiring Approach:  We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western's Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we'd love to hear from you.