Inside Sales Rep.-Warehouse/Quality AssociateAirline Hydraulics Corporation • United States
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Inside Sales Rep.-Warehouse/Quality Associate
Airline Hydraulics Corporation
- United States
- United States
Über
The Inside Sales Representative & Warehouse/Quality Associate will be responsible for daily inside sales and warehouse/quality support tasks as listed below. The employee will rely on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Employee reports to the Inside Sales Manager. Responsibilities:
Respond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone, and website Assist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customer's requirements Engage vendors to procure materials and expedite shipments Prepare quotations, process orders and manage existing orders on online platform first and foremost and internal business systems only when necessary Work with all other departments to coordinate and assure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customer Support, interact, and work in tandem with members of the outside sales team to build and retain customer relations Make pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business system Perform other related duties and assignments as directed by management and as listed in SOP COC/COO or other order-specific documentation and related inspection and labeling Warehouse Responsibilities:
NC processing Warehouse email
monitor for those issues needing urgent attention, specific activity, or knowledge General problem-solving and resolution regarding inventory, invoicing, and logistic issues Provide general warehouse process support Process inventory adjustments, bin adjustments, verification of items RMA processing Customer Incident processing Onsite support for operating systems and equipment (IT liaison, P21, computers, scanners, printers, shipping stations, Clippership, etc) Assist with problem ticket resolution as time permits Assist with general warehouse activity
receiving, stocking, picking, checking, packing, and shipping as needed Benefits:
Medical/Dental/Vision/Disability effective first of the month after the hire date PTO accrual begins upon hire Referral bonuses 100% employee-owned plus 401k with company match
Sprachkenntnisse
- English
Hinweis für Nutzer
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