Service Technician

Are you a hands-on problem solver who loves tackling challenges, helping others, and working with cutting-edge HVAC technology?

At Cambridge Air Solutions, we're on a mission to make the world safer, healthier, and more comfortable. We're looking for a Service Technician to join our team and support our innovative S-Series and V-Series product lines. If you're passionate about customer service, thrive on troubleshooting, and want your work to make a real difference — this is the role for you.

What You'll Do

As a key part of our customer experience team, you'll:

• Provide technical support for our S-Series and V-Series HVAC systems — helping customers over the phone and in the field
• Diagnose and troubleshoot system issues to keep equipment running at its best
• Log customer interactions and solutions in our CRM platform to ensure a seamless experience
• Collaborate with our engineering, operations, and supply chain teams to improve product quality and reliability
• Help develop and deliver training for contractors and customers
• Support ongoing safety, quality, and continuous improvement efforts
• Travel up to 50% for field support, training, and hands-on problem solving
• Represent Cambridge's values of excellence, integrity, and innovation in everything you do

What You'll Bring

• High school diploma or equivalent
• 3–5 years of experience in HVAC, technical support, or customer service
• Strong mechanical aptitude and technical troubleshooting skills
• A knack for problem-solving remotely and building trust with customers
• Excellent communication and teamwork skills
• Experience with CRM systems and a commitment to accurate recordkeeping

Why You'll Love Working Here

This isn't just another tech support job — it's an opportunity to:

• Grow your technical expertise and work directly with cutting-edge HVAC systems
• Shape the customer experience by being the go-to expert for real-world solutions
• Join a collaborative, people-first team that values innovation, learning, and doing what's right
• Be part of a company that genuinely cares about its employees, customers, and community

If you're ready to take your career to the next level and make a lasting impact, apply today and bring your talent to Cambridge Air Solutions.

Cambridge Air Solutions is an Equal Opportunity Employer.
We welcome and celebrate differences of all kinds — including gender, race, ethnicity, ability, age, religion, sexual orientation, gender identity, and veteran status. If you're passionate about making a difference and growing your skills, we want to hear from you.

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