Über
This position involves working 12 hours per week across three 4-hour shifts (Tuesday and Wednesday 4–8pm, and Saturday 12–4pm) at YW Calgary's crisis shelter. The role is performed primarily on-site and may include indoor, outdoor, and off-site activities in a fast-paced environment with potential exposure to trauma-related behaviors and crisis situations.
What We Offer
Truly rewarding work; contribute to lasting, positive change for employees, clients and our community
A supportive team environment and opportunities for professional development
Comprehensive benefits, onsite fitness, and childcare facilities
What You'll Do
Assist with the development and implementation of engaging, trauma-informed, and culturally sensitive youth programs, including the afterschool programs and other enrichment opportunities
Lead recreational programming and social emotional learning (SEL) initiatives to promote emotional regulation, empathy, communication and resilience
Support in the facilitation of creative activities, workshops, and field trips that align with the interests and needs of youth
Provide one-to-one support to youth as needed to help them process emotions, build coping strategies and set personal goals
Model and reinforce positive behavior, healthy relational functioning and conflict resolution skills during group interactions
Monitor youth behavior and emotional well-being, responding to escalations with de-escalation techniques and trauma-informed practices
Participate in safety planning and risk assessments for individual youth as needed
Assist the Youth Programmer in engaging mothers (when appropriate) to support youth's emotional growth and healing
Ensure completion of reporting documentation including attendance, case notes, incident reports and other required documentation
Ensure information regarding service delivery is entered into the client information database by the end of each shift
Support with data collection, reporting and evaluation processes to measure program effectiveness and inform future improvements
Integrate equity, diversity and inclusion principles into one's role, work, and engagement with others, as aligned with YW Calgary's EDI strategy and values
Understand YW Calgary's Health, Safety and Wellness (HS&W) policies, practices and protocols; ensure work is performed safely and in alignment with YW's HS&W culture
What You'll Bring
Diploma or degree in Child & Youth Care, Social Work, or a related Human Services field
Non‑Violent Crisis Intervention (NVCI), Applied Suicide Intervention Skills Training (ASIST), and First Aid. Completion of Brain Story Certification and Indigenous Awareness training, or equivalent, is also required
1-3 years experience in working with youth aged 12 – 18 in a crisis setting is an asset
Specialized training and knowledge in child development, social-emotional learning and trauma-informed care is valued
Experience working in the domestic violence and mental health sector with vulnerable populations preferred
Strong interpersonal and communication skills
Strong self-regulation and self-awareness in high pressure crisis environments to navigate crisis situations calmly
If you want to change lives, we want to hear from you.
Deadline: Until filled
Apply today by submitting your resume, cover letter, and salary expectations.
Check out our website for more information about YW Calgary:
YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.
Sprachkenntnisse
- English
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