Senior Project Manager
Candybox Marketing
- Oakville, Manitoba, Canada
- Oakville, Manitoba, Canada
Über
As a Senior Project Manager you will work with clients from a variety of different industries. You will be responsible and accountable for the successful planning, executing, monitoring, problem-solving and delivering of successful digital marketing projects from start to finish. The successful candidate will have a positive disposition and demonstrate excellent communication, time management and problem-solving skills.
This is a full-time position for candidates located within drive time of our Studio in Oakville, Ontario, Canada.
About Candybox
Candybox Marketing is an award-winning, full-service digital marketing agency with a studio in Oakville, ON. We specialize in CRO, SEO, PPC, Web Design + Development, Branding, Social Media and Multimedia.
Listed on Canada's Fastest Growing Companies 7 years in a row
Certified as a Great Place to Work
We make the web sweet, and we want you on our team.
Responsibilities
Client Onboarding and Initiation
Develop strong trust-based relationships as the primary client contact
Work with clients across all Candybox service lines to initiate new projects and marketing initiatives
Capture and maintain accurate project records and client information in our project management software, Forecast
Collaborate with different departments and our internal sales team to define scope, objectives, success criteria, budgets, and approval workflows
Identify initial project risks, dependencies, and resource requirements
Convey ownership and passion for project success from start to finish
Planning
Develop and maintain Gantt project and/or program timelines and resource plans across agency teams in Forecast
Work with department heads to assign the right resources to projects in Forecast
Create creative briefs and schedules across: web / search / social / video / photography / branding / automation / creative services
Present timelines and plans to clients for approvalAlign deliverables with client contracts and internal capacity
Develop risk management and communication management plansDesign approval processes to keep projects within scope, timeline, and budget
Execution and Coordination
Project manage and coordinate cross-functional teams across the whole agency
Maintain ongoing client communication and secure approvals to keep work on track
Manage budgets, timelines, and deliverables—adjusting plans as required
Conduct regular project status meetings and provide updates to stakeholders
Collaborate with team members to assess account situations and strategize solutions
Ensure accurate project tracking and resourcing in Forecast
Utilize Forecast to report on budget and resource performance
Assess and govern changes in project scope, leading the change request process and ensuring impacts to timeline, scope, budget, and delivery commitments are clearly defined, approved, and managed.
Conduct lessons learned meetings to turn experience into insights, prevent the repeat of mistakes and improve future planning
Performance and Growth
Identify and present opportunities to upsell additional Candybox services
Ensure all projects meet or exceed client expectations and contract commitments
Drive exceptional client experience and long-term account growth
Contribute to agency process improvements and service innovation
Operations and Governance
Identify project risks and implement mitigation strategies
Build supportive relationships with internal teams and subcontractors
Ensure adherence to Candybox processes, quality standards, and best practices
Identify any operational or process improvement opportunities in collaboration with the PMO Director and COO.
Senior Key Actions
Manage direct reports
Problem-solve medium-large size client issues with minimal support
Service and build strong relationships with larger accounts as assigned
Take initiative to build and foster ongoing open communication with your Director, CEO and COO
Demonstrate a holistic view of the company with keen attention to the development and implementation of ideas for growth and extraordinary success
Foster and create a safe and positive environment of collaboration where team members can express their ideas and work together to succeed on projects
Lead meetings, prepare and present meeting agendas and conduct meeting wrap-ups and follow-ups
Step up and take on the overall accountability for project success
Take initiative to expand your existing knowledge base beyond the scope of essential knowledge for your role
Develop and implement advanced marketing strategies and role expertise
Provide support/coaching on small tasks/issues for the department team members as needed or as called upon by the Team Lead, CEO or COO (For example, assist with the onboarding training of New Hires)
Assist the sales teams with meetings/numbers as needed or called upon by the Sales Team or Team Lead
Lead 3-4 key initiatives per year (OPSPs) (For example: assist the sales team with the creation of new services)
Role Requirements
3-5 years of experience in project management within a marketing agency or similar environment.
Be legally eligible to work in Canada
Post-secondary credentials in an applicable technology or design field
Project and resource management experience (and ideally accreditation)
Experience managing and leading Teams
Excellent written and oral skillsEasily learn new softwares (Reporting, tracking etc)
Proficient in an Apple and Google Drive environment
What We Are Looking for in a Succesful Candidate
Acts with Integrity
Self-Managed
Accountable
Problem Solver
Do what you say you will do
Consistently demonstrates positive behaviour
Takes Initiative
Strong Work Ethic
Punctual
Creative
Resourceful
Detail Oriented
Results Oriented
Engage positively with others
Builds Relationships
Effective Listener
Effective Communicator (sensory, written and oral)
Achievement Driven
Analyze and Predict
Work well under pressure
Positively acts on Feedback
What We Offer
Competitive Salary Range ($85,000 – $95,000 annually, based on experience and qualifications)
Full health benefits (dental, eye care, massage, physio, etc.)
Group RRSP participation (after 1 year of employment
Birthday Day Off
Career growth & professional development opportunities
Hybrid work environment (1-2 days in-studio, Oakville)
Work with an award-winning team that values innovation, collaboration & performance
Candybox Marketing follows ethical recruitment practices. We will never request any form of payment, financial information, money transfers, cryptocurrency purchases, or fees from candidates during the application or interview process.
Our legitimate recruitment activities are limited to reviewing applications, conducting interviews in person or via phone/video call, and extending job offers directly from our human resources department.
Please be aware that a phone call from our human resource department and emails from are the only authorized recruitment communications you should expect from our organization.
Sprachkenntnisse
- English
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