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Kitchen Operations Training Specialist
T&T Supermarket
- Ontario, Canada
- Ontario, Canada
Über
T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada's largest Asian supermarket chain with 37 stores across the country: 14 in BC, 7 in Alberta, 14 in Ontario, and 2 in Quebec. The Company's continuous expansion is going to bring more new stores in the next couple of years.
Arrangement for Trainees
Responsible for making all arrangements for the trainees which include planning for their work schedule, provide them training according to the training schedule, preparing and correcting trainee's reports, assignments and assessments, replying their enquiries and concerns, selecting practice store for the trainees…etc.
Assist new trainees to adapt in T&T Supermarket's culture and working environment and blend in with the Kitchen Deli Department
Ensure the trainees (including Supervisor, Assistant Department Head & Department Head) obtain the required knowledge and skills according to the given timeline
Apply professional experience, training resources, and justifiable evaluation criteria on trainees, proactively provide positive and corrective feedback to trainees on a timely manner and assist them to learn better
Offer new general staff training during new store opening
Training Materials and Training Plan
Create, prepare and update training materials and training cards promptly and professionally to sustain supermarket knowledge transfer
Attend commercial meetings and document revised and improved processes and procedures in the training materials on a timely manner
Use of training materials to train the newly hired general staff, ensure they are able to deliver the required work standards within the required timeframe
Monitor general staff's work performance and adherence to standard operating procedures regularly
Others
Support Kitchen Deli Operations Specialists in other Kitchen Deli operations related duties as required
Assist Kitchen Dlei Operations Specialists in identify employees with potential for job expansion or higher level of duties
Deliver feedbacks from the stores to the relevant parties at the Store Support Centre on matters such as workflow, layout or design that would improve operational efficiency, trainee's comments……etc.
Strengthen operations training in terms of its efficiency, effectiveness and contents by exploring and liaising with external parties and bring in new ideas to the Training Centre
Perform any other duties as assigned by the superior(s)
Completed at least high school and above education
Must have at least 3 years' experience in operating a fast-paced retail environment of which at least 1 year of the experience as a Department Head
Patient with experience in training and coaching others
Possess good understanding of the operations in both the production and service sections of the Kitchen Deli Department
Strong customer focus and a commitment to execute and enforce SOPs and to ensure standard compliance
Ability to treat people with respect using good inter-personal and communication skills
Ability to demonstrate by example through lifting of more than 40lbs and working in cold and wet environment
Knowledge in workplace health and safety requirements is an asset
Must have at least intermediate level of computer skills in using MS Word, Excel, Outlook & PowerPoint
Employee Benefits
Extended healthcare
Life and AD&D Insurance
Paid annual leave, sick leave, marriage leave and bereavement leave
Staff purchase discount
Discounted staff meals
Shift
5 day work week (Monday to Friday, 9:00 am – 5:30 pm)
This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.
Sprachkenntnisse
- English
Hinweis für Nutzer
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