Crew Member, Visitor Services

Posting Closing Date: March 22, 2025

Vacancy: Existing

Hourly Rate: $21.56 per hour

Hiring for: 6 Full Time Hourly Position(s) (35 hours/week)

Anticipated Start and End Dates: April 22, 2026 To October 25, 2026

Who we are? 

Credit Valley Conservation is one of Ontario's 36 conservation authorities dedicated to protecting, restoring and enhancing our local natural environment. We care for the Credit River, its streams and tributaries from the headwaters in Orangeville to the shores of Lake Ontario in Mississauga. We are scientists, engineers, researchers, educators, environmentalists, stewards, planners, foresters, recreation experts and much more. We create connections between people and nature, knowledge and action. We inspire appreciation for the role of nature in keeping people connected, healthy and happy. We're leaders and explorers. We are professional and we're inspired. We know our stuff, and we work every day to make a difference.

Who are you? 

Is this position a good fit for you? Are you interested in pursuing a career in the outdoors that provides you with a wide range of experiences and skills? Do you enjoy working as part of a team who share like-minded goals? Would you like to help our visitors and want to see them enjoy the same hiking trails, lakes, rivers and forests that you enjoy? Are you curious to learn how parks are managed and operated? We'll teach you everything you need to know If this position sounds like a great opportunity for you, we want to hear from you 

Why Work for us?

• We offer better than minimum wage for all entry-level positions within Conservation Parks
• We offer occasional, part-time, and full-time (35 hours/week) hours
• We are a part of OMERS, one of the best pension plans in Ontario
• Free access to most conservation areas in Ontario 
• Free weekday equipment rentals Want to try skiing at Terra Cotta? How about boating at Island Lake? Some fishing at Ken Whillans? Ever tried fat tire biking?
• We provide a company branded uniform and applicable Personal Protective Equipment
• Paid training and continuous learning opportunities
• Schedules are published seasonally to help you plan your time throughout the year
• Opportunities for employment beyond the contract

ABOUT THE ROLE

Reporting to the Superintendent, Conservation Parks, a Crew member, Visitor Services for Conservation Parks works in a variety of settings, mostly outdoors. Our main goal is to provide excellent customer service and connect visitors with nature. Crew members, Visitor Services are an integral part of the Conservation Parks team to deliver high-quality park programming, special events and trails and facility maintenance. 

QUALIFICATIONS

• Ability to work in all weather conditions.
• Ability to work during non-daylight hours.
• Available to work most weekends and holidays. 
• Strong communication skills.
• Ability to work independently and as part of a team. 
• Willingness to learn new skills.
• Currently possesses or is willing to obtain Emergency/Basic First Aid, CPR C certification

SUMMARY OF MAJOR TASKS 

• Providing visitors with detailed information about our Conservation Areas and surrounding areas from a recreational and educational perspective. 
• Corresponding with staff and visitors via phone, text, or internal communication system.
• Collecting accurate data, including customer information and postal codes.
• Operating a point-of-sale system including online and in-person sales, reservations and payments.
• Safe operation of CVC-owned and operated vehicles and equipment. 
• Trails and facilities maintenance including pruning, trimming, gardening, garbage collection and washroom cleaning.

To apply for this opportunity, click on the 'Apply' button and submit a resume and cover letter in one Word or PDF file, and upload using only the 'Resume' option. To view other job opportunities, visit our Jobs page at:

Credit Valley Conservation (CVC) is an Equal Opportunity Employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), CVC will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability – related accommodations, please inform the Human Resources (HR) staff. All personal information is collected under the authority of the municipal Freedom of Information and Protection of Privacy Act. 

ADP's recruiting platform includes optional AI-driven tools, such as Candidate Relevancy and Profile Relevance. While CVC has access to these features through ADP, CVC does not use or rely on any AI-based screening, scoring, or decision-support tools in its hiring process. All applications are reviewed manually, and all hiring decisions are made by the hiring team.

This position is deemed critical for business continuity.

We thank all applicants for their interest. However, only those selected for an interview will be contacted. No phone calls please.