Content Designer

Join Us in Building the Future
At Architech, we don't just ship software. We partner with North America's leading brands to modernize legacy platforms, embed AI into real operations, and launch digital products that transform business outcomes. Our engineers and designers harness cloud-native tools, autonomous agents, data-driven insights, and GenAI to drive measurable impact - replatforming systems in the cloud, optimizing customer journeys, or accelerating AI adoption across the enterprise. You'll work at the intersection of strategy and execution, solving complex problems alongside smart, curious teammates across Canada and Poland. Backed by 20+ years of experience, a drive for excellence, and a culture rooted in growth and collaboration, this is where you thrive if you're looking to deliver meaningful, high-stakes software solutions.
We're Building a More Inclusive Tech Industry
We believe diversity leads to better outcomes. Nearly half of our team was born outside of Canada, and we speak 19+ languages. We're 31% women, 57% BIPOC, and 14% LGBTQIA+. We've doubled the number of women in tech roles in the past year, and maintain a 0% gender pay gap across our delivery and technology teams. Inclusion here isn't a buzzword, it's backed by data, policy, and accountability.
How We Work Together
We're a close-knit, collaborative group who care about doing excellent work, and doing it with integrity. Our values shape how we show up every day:
• Think Big – Dream it, plan it, ship it
• Be Open & Collaborate – Diverse minds build better solutions
• Never Fail a Client – Own the outcome
• Grow Our People – Feedback, learning, leadership
• Do the Right Thing – Even when it's hard
• Embrace Change – Adapt fast, stay curious
Our people say it best: "Employees of different backgrounds interact well within our company" - and 97% agree. Another 96% say "Architech respects individuals and values their differences." We support continuous growth with learning budgets, internal bootcamps, certification bonuses, summit days, and more. It's not just work - it's a place to grow, lead, and build things that matter. And this is just the beginning. 

We're looking for a technical Content Designer to join our team and contribute to an ambitious AI platform initiative for one of Canada's largest companies. In this role, you'll focus on optimizing content for AI consumption and contributing to the front-end experience of digital products.

You'll collaborate with Product Owners, Design Leads, UI/UX Designers, and Engineers as part of a product squad to deliver thoughtful, innovative solutions that drive client value and create intuitive user experiences. You'll leverage data to inform content decisions and work closely with a lead content designer and content design team.

salary range: 60-70 CAD/hr

What You'll Do

Content Strategy & Execution

• Assist in developing content strategy and managing content management systems for client projects
• Craft clear, accurate, and concise UX/UI copy that aligns with writing principles and client brand voice
• Draft, edit, and review technical instructional content and coordinate localization
• Develop content models, metadata, and taxonomies for complex systems
• Apply user-centric approaches to determine information architecture and content hierarchy
• Review and leverage analytics to iterate on data-driven content strategies

AI Content Optimization

• Optimize documentation and content for AI consumption within knowledge management platforms
• Establish and maintain guiding principles for text and voice-based generative AI tools and systems
• Test and analyze artificially generated responses to improve accuracy and user experience
• Structure source content and metadata to enhance AI understanding and retrieval

Collaboration & Delivery

• Participate as an active member of an agile product squad alongside designers, engineers, and product owners
• Engage in discovery workshops and research activities to understand project goals from business and user perspectives
• Work closely with product owners and designers to align on backend (rules, governance, metadata) and frontend (UI copy, user documentation) content optimization solutions
• Present work to clients and stakeholders, incorporate feedback, and obtain sign-off
• Contribute to the iteration and optimization of lean practices within the team

What You Bring

Required Qualifications

• 3-5 years of experience managing and developing digital content and strategy for B2B/B2C platforms
• Post-secondary education in Marketing, Business, Communications, Design, or related field
• Exceptional writing and editing skills with a passion for translating complex concepts into user-centered content
• Proficiency in Figma/FigJam, Microsoft 365, Jira, Confluence, and Loop
• Working knowledge of interaction design fundamentals and heuristics
• Experience working collaboratively in an iterative, agile environment
• Excellent organizational, communication, and presentation skills
• Understanding of lean startup and product design methodologies
• Knowledge of SEO best practices

Preferred Qualifications

• Experience organizing metadata and taxonomies, especially for AI-powered tools and systems
• Experience in technical writing or documentation, including managing content strategy for large databases of content
• Familiarity with CMS authoring tools like Contentful
• Experience with web analytics tools (Adobe Analytics, Google Analytics, etc.)
• Professional reading and writing proficiency in French
• Previous experience in a client services or consulting environment

Success in Your First 6 Months

• Support the ongoing initiative to optimize content for our client's AI-driven knowledge management platform
• Successfully collaborate with the lead content designer to establish an effective workflow and delegation model
• Proactively drive end-to-end data-driven content solutions, supporting strategic initiatives alongside high priority issue resolution
• Deliver high-quality, user-centered content that demonstrably improves user experience metrics
• Become an integrated, reliable member of your product squad and the broader design team

Architech is an equal opportunity employer committed to diversity. Should you require any accommodations prior to or during the interview process, please indicate this during the interview process. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.