SAMU Account Manager

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The SAMU Account Manager delivers strong outcomes across a portfolio of high‑risk borrowing accounts by applying credit expertise to reduce loss exposure and manage risk. The role provides guidance to internal and external partners, makes sound credit decisions in alignment with Bank policies, and strengthens relationships to support portfolio profitability and stability.

Key Responsibilities
 

Credit Decisioning & Risk Management

• Assess and recommend credit structures, including alternatives and restructuring options.

• Perform financial and risk analysis to evaluate account quality, liquidity, and security position, documenting decisions clearly for customer understanding.

• Advise on terms, conditions, collateral requirements, and mitigation strategies.

• Monitor portfolio performance, respond to emerging risks, and stay informed on market and economic developments.

• Maintain strong knowledge of lending practices, including loan structures, collateral, foreclosure, bankruptcy, and regulatory impacts.
   

Portfolio & Relationship Management

• Act as a trusted advisor to the business, providing credit coaching to sales and service teams to enhance understanding of policy, risk, and transaction structuring.

• Build effective relationships with internal partners and external stakeholders such as legal, insolvency professionals, and industry advisors.

• Influence and negotiate with debtors and guarantors to achieve positive outcomes.
   

Strategic & Operational Support

• Contribute to the development and enhancement of credit and lending policies, tools, and training programs.

• Support strategic initiatives through research, analysis, and insights that inform business priorities.

• Analyze data from multiple sources and prepare regular and ad‑hoc reports to support decision‑making and operational efficiency.

• Coordinate workflow and exception requests, escalating concerns where appropriate.

• Provide technical expertise to the team and offer guidance on complex issues.

• Lead or participate in change management activities, including communication planning and stakeholder engagement.
   

Execution & Professional Judgment

• Deliver accurate, timely service while working independently on non‑routine situations.

• Apply sound judgment in identifying, diagnosing, and resolving issues within established guidelines.

• Provide specialized analytical and consultative support as needed.
   

Qualifications

• 5–7 years of relevant experience plus a post‑secondary degree, or an equivalent combination of education and experience.

• Credit qualifications with strong knowledge of credit products, portfolio management policies, industry trends, and regulatory requirements.

• Advanced technical proficiency gained through education and hands‑on experience.

• Strong verbal and written communication skills.

• Advanced collaboration, analytical, problem‑solving, influence, and data‑driven decision‑making capabilities.

Salary :

Pay Type:

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: 

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.