Technical Services Coordinator

Technical Services Coordinator (L3)-Bilingual

Think back—was there ever an elevator ride that made you go, "Whoa, this is nice"?

Maybe it was an elegant glass lift or a minimalist stainless-steel rocket.

It might have shaped your first impression or left a lasting memory of a building.

Chances are, the details made the difference; with an aesthetic interior and stylish, well-built buttons and fixtures. Immersive digital technology like visual displays may have turned a simple ride into a memorable experience as well. You may not have noticed these details then, but once you've worked with us, you'll start noticing them everywhere you go. 

Company Overview:

We have a vision – to have a MAD product in every elevator. Headquartered in Mississauga Canada, our 80,000 sq. foot facility focuses on the efficient production of industry-leading fixtures, high quality elevator car interiors, and cutting-edge digital products.

At MAD, we set you up to be the expert – providing the tools, support, and environment to help you thrive. From there, it's all you – your drive and ideas lead the way. MAD has been ranked among Canada's top 500 fastest growing companies, one of Canada's Best Managed Companies, a Best Places to Work in Canada, and among Best Employers for Recent Graduates. 

Our New Technical Services Coordinator (L3)-Bilingual:

The ideal candidate would be someone who….

What you will do in the role:

What you bring to the role:

• A degree or diploma in Electrical Engineering or equivalent experience
• Experience of 1-2 years in a technical support role, Co-Op or equivalent
• Strong knowledge of electrical systems
• Must speak and write fluent French (Native French preferred)
• Must be able to write technical documents in French
• Experience in a manufacturing environment (highly desirable)
• Proficient in MS Office, experience or familiarity with ERP systems (desirable)
• Ability to troubleshoot customer issues and provide effective solutions
• Demonstrated ability to work autonomously
• Excellent communication skills, both verbal and written
• Proactive mindset with the ability to multitask in a fast-paced work environment
• Knowledge of computer hardware and IT networks an asset
• Willing and able to travel within Canada and USA
• Able to travel at least 15%
• Clear Background Checks – Criminal and Credit (required)
• Eligible to work in Canada

This position is located at 6635 Ordan Drive in Mississauga, ON. Hours are typically 8:00am to 4:30pm. 

Pay: $64,000.00

This is a Full-time, Salary position. 

This posting has one (1) vacancy. 

Want to see what it's like working at MAD? Visit us on Facebook.

Due to the number of responses, only qualified candidates who meet the requirements of the job will be selected for an interview.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.

If you require accommodation in applying for a posting, please contact  Human Resources .