Tech Support Engineer
Owen Daniels
- Ashby, England, United Kingdom
- Ashby, England, United Kingdom
Über
- Provide 24/7 maintenance and technical support for rail systems, including planned and unplanned activities.
- Deliver technical assistance to the telephone helpdesk and support fault diagnosis and resolution.
- Carry out system engineering activities including design support, factory testing, site installation, and commissioning.
- Liaise with clients and internal engineering teams to ensure effective communication, service delivery, and contract performance.
- Produce service and monthly reports, support service review meetings, and assist with contract quotations where required.
- Develop and maintain in-depth technical knowledge of SCADA, BMS, SISS, PLCs, HMIs, and communications protocols.
- Electrical or Technical Engineering qualification (HNC or HND or equivalent).
- Strong technical knowledge of control systems, systems integration, and PLC technologies (e.g. Siemens, Mitsubishi, Rockwell).
- Ability to configure, program, and support SCADA/HMI systems and associated protocols.
- Confident communicator with strong stakeholder and client-facing skills.
- Willingness to travel across the UK and hold a full clean driving licence.
Sprachkenntnisse
- English
Hinweis für Nutzer
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