Coordinator, Projects, ConsultingMCI Canada • Vancouver, British Columbia, Canada
Dieses Stellenangebot ist nicht mehr verfügbar
Coordinator, Projects, Consulting
MCI Canada
- Vancouver, British Columbia, Canada
- Vancouver, British Columbia, Canada
Über
This role is specifically focused on supporting professional associations, societies, and membership-based organizations within an Association Management Company (AMC) environment,
The MCI Canada Consulting & Community Solutions team supports Canadian and International Associations with:
Executive leadership
Strategic consulting and business planning
Customer service management
Conferences and events
Committee support and management
Community and membership management
Certification and accreditation management
Financial management
Marketing & communications
As a key supporting member of the CCS team, the Coordinator is responsible for supporting Project Managers, the Senior Manager of Operations and/or the appointed association Executive Director in the overall delivery of association management and conference services within MCI Canada's Consulting & Community Solutions division. The role of Coordinator is a fast-paced position on a winning team that offers opportunity for growth, entrepreneurship, and learning.
Main Responsibilities
Association Operations – the coordinator is an adept multi-tasker, who can manage several diverse tasks such as but not limited to:
Support client deliverables across association administration, membership services, non-profit governance, database management, education, conference management, technology, communication, and marketing.
Oversee client and MCI technology systems used for membership, registration, CRM, sponsorship, exhibitions, marketing, and communications.
Participate and take minutes in committee and board meetings, as required.
Assist with document preparation and circulation.
Maintain up to date organized documents, user manuals, workflow, and file structure, ensuring client timelines, priorities, polices, and procedures are adhered to.
Develop new documents, templates, and user manuals, as required.
Produce accurate and complete reports.
Support association special projects such as membership drives, awareness campaigns, webinars, and strategic planning sessions.
Develop and deploy strategies and campaigns that drive member recruitment, engagement, and retention.
Association Conferences & Events – the Coordinator understands the importance of association education and events and will lead and/or support all phases of event project deliverables such as:
Managing client deliverables for association conferences including, but not limited to: program logistics, speaker management, food & beverage management, venue/hotel logistics, abstract management & communications, marketing collateral development, sponsor & exhibit management and social event management
Maintaining project timelines, priorities, and checklists
Supporting speaker management with the Operations team, including ongoing direct communication with clients and speakers to help coordinate speaker invitations and entitlements, presentation materials, travel arrangements and etc.
Assist with event preparation requirements as needed (i.e. registration materials, name tags, attendee materials, printing needs, shipping requirements and show flow file management).
Updating project registration systems and online conference management software and websites
Producing accurate and complete reports including rooming lists, registration lists and F&B grids
Supervising and training on-site staff, suppliers, and event contractors
Managing and leading the full scope of smaller projects, as required
Sit in client facing meetings and conference calls and provide updates and draft minutes
Maintaining up-to-date documentation and user manuals, while working on developing new templates
Description Of The Relationships
This job function reports directly to:
Association Management Operations: Senior Manager, CCS and the appointed Association Manager / Executive Director
Association Conferences & Events: Conference Operations Manager
Consulting & Community Solutions: Director
This job function works in collaboration with association and conference project managers and coordinators and MCI Canada business units, as required.
The successful candidate will
Work and collaborate internally with all members of the Consulting & Community Solutions team, the accounting team, MCI Canada and MCI global colleagues.
Work and collaborate externally with association clients, consultants, vendors, and suppliers.
Provide a high-level of internal and external customer service while maintaining a strong professional relationship with all stakeholders.
Job Requirements
Minimum of two years experience in association management,non‑profit administration, membership services, or conference/event operations within a professional association or AMC.
Degree or Diploma in Business, Administration, Hospitality, Event Management and/or a related field, or equivalent experience.
Excellent verbal and written communication skills.
Knowledge of the events, association and not-for-profit business environment.
Able to travel in Canada and, if necessary, internationally.
Specific Technical Skills
Strong computer skills are a must:
Highly proficient levels in SharePoint, MS Excel, Word, PowerPoint, and Outlook
Effective ability to use computer software and technology to organize and present client data and information
Experience working with a range of technology systems specific to:
Event Management technology
Membership Management systems
Registration technology
Learning Management systems
Email Marketing Platforms
CRM platforms
Additional Skills / Local Requirements
Ability to persuade and negotiate
A highly motived and entrepreneurial mindset
Empathy to work with diverse customers, staff, managers, and authorities
Problem-solving skills
Ability to multitask, balancing a variety of projects and clients
Creativity and imagination
Excellent presentation skills
Excellent analytical skills and attention to detail
Ability to conduct in-depth research
Exemplary planning and project management skills
Strong inter-personal skills including cross cultural understanding
The position may require occasional travel and work on evenings and weekends.
Ability to work extended hours during strategic planning meetings and/or onsite delivery of conferences and events.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.