Sales Execution Manager

EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs—they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premise entertainment and marketing.

Position Overview: SMB Sales Execution Manager

The SMB Sales Execution Manager owns the execution, efficiency, and integrity of the SMB sales motion. This role ensures SMB sales processes are clear, scalable, and consistently followed—while identifying and eliminating friction that slows deal velocity or creates downstream issues.

This person is the operational backbone of the SMB sales team, partnering closely with sales reps, frontline leaders, Order Management, and cross-functional teams to ensure fast, accurate, and compliant deal execution at scale. The role acts as the primary advocate for SMB execution needs with Product and Engineering.

Key Responsibilities: 

SMB Sales Execution & Process Ownership

• Act as the primary operational partner to SMB sales reps and frontline managers
• Own SMB deal execution workflows, ensuring speed, accuracy, and consistency
• Serve as the point of escalation for sales process questions, edge cases, and exceptions
• Identify recurring execution issues, order errors, and bottlenecks—and drive corrective action
• Balance speed vs. precision to protect deal integrity in a high-volume environment
• Maintain clear documentation, playbooks, and job aids to reduce rep friction and errors

Order Execution & Deal Quality

• Support day-to-day deal execution, including pricing guidance and order submission support
• Perform quality assurance on SMB orders to ensure accuracy, completeness, and compliance
• Partner closely with the Order Management Analyst to resolve order issues and corrections
• Support order changes, escalations, and non-standard deal structures to keep deals moving
• Ensure SMB deals align with pricing, licensing, and content eligibility requirements

Reporting, Insights & Continuous Improvement

• Serve as SMB execution SME for CRM, CPQ, and order management tools
• Identify automation and workflow improvements to reduce manual steps and rework
• Translate SMB execution needs into clear, actionable input for Product and Engineering
• Participate in testing, validation, and rollout of system changes impacting SMB sales
• Coordinate with Finance, Legal, Billing, and Operations to resolve execution dependencies
• Help define and reinforce execution SLAs between Sales and downstream teams

System, Tools & Cross Functional Coordination

• Support SMB sales reporting and data integrity related to bookings, volume and execution KPIs
• Track and monitor execution metrics (order accuracy, cycle time, fallout, rework)
• Surface trends and insights that impact rep productivity and deal velocity
• Partner with Sales Leadership to recommend execution-focused improvements
• Ensure SMB execution workflows scale effectively as volume grows

What We're Looking For:

• 4–7 years of experience in Sales Operations, Sales Support, or Sales Enablement roles
• Experience supporting transactional, high-volume SMB sales motions
• Hands-on experience with CRM and order management systems (Salesforce, CPQ tools preferred)
• Strong Excel skills, including working with large datasets to validate and reconcile sales data
• Comfortable working directly with sales reps, managers, and senior sales leadership
• Process-driven mindset with strong attention to detail
• Systems-fluent, but execution-focused
• Proven ability to influence cross-functional partners without direct authority
• Strong written and verbal communication skills

Bonus Points:

• Experience supporting high volume SMB sales teams
• Background in sports media, streaming, or entertainment
• Startup or high-growth company experience
• Experience building scalable sales processes from early-stage foundations

Expected Compensation: The anticipated base salary range for a new hire into this position is $80,000 - $90,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:

EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.

Benefits and Perks: 

• Competitive Compensation 
• Medical, dental, vision, life, and long-term and short-term disability insurance
• Professional Development Programs
• Access to senior management and mentoring opportunities
• Employee Recognition Program
• Unlimited PTO
• Paid Parental Leave
• Mental Health and Recharge Days 
• 401k Match
• Pre-tax Transportation
• Employee Assistance Program
• Type of work: Hybrid
• In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business.

We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. 

We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.