Chief Operating Officer

At Robotiq, our mission is clear: Free human hands from repetitive tasks.

We serve manufacturers and physical AI solution builders with smart robotic components and ready-to-run workcells that deliver measurable results on the factory floor.

What makes our approach different? We productize automation instead of treating it as a custom engineering project. We embed intelligence directly into our hardware and software to make each task work. Our solutions are practical, scalable, and built for real manufacturing environments. They are used by tens of thousands of companies globally.

How we work and who is on the team matters. We CARE for people, acting with respect, honesty, and accountability in every interaction. We INNOVATE with purpose, simplifying complexity and creating solutions that deliver real impact. And we are ONE team—collaborating across roles, disciplines, and regions to support each other and help our customers succeed.

ROLE OVERVIEW :

The COO is first and foremost a people and execution leader. This role builds strong operational managers, creates organizational clarity, and ensures Robotiq delivers with quality, predictability, and customer trust — at the right cost.

MEANINGFUL RESPONSIBILITIES  :

• Drive Company-Wide Success: Serve as a core member of the Executive Team, prioritizing Robotiq's overall business success and collaborating transparently with all executive peers.
• Forge Operational Alignment: Partner with the VP of Sales and VP of Services to unify commitments, capacity, and delivery plans, creating a single, predictable operating reality.
• Cultivate Leadership & Talent: Lead, coach, and develop the operational management team, fostering a culture of accountability, pride, and cohesion to ensure the right talent is in the right roles.
• Champion End-to-End Customer Delivery: Own the entire customer journey once the order is received, from order entry through fulfillment, ensuring excellence in delivery, system strength, and margin protection.
• Ensure Execution Excellence: Establish a rigorous operating cadence that drives clarity, predictable delivery, and eliminates recurring issues across all functions, including logistics, supply chain, and production output.
• Elevate Service & Support: Guarantee superior installation quality, support responsiveness, and technical proficiency enablement for our partners.
• Lead Product-to-Market Readiness: Oversee operational readiness for all new product launches, ensuring manufacturing, service, and support are seamlessly ramped up.
• Scale the Global Operating System: Lead the implementation of consistent execution quality and standards across all regional operations.

QUALIFICATIONS/DESIRED SKILLS :

• Bachelor's degree in Engineering, Operations or Industrial Management, or equivalent
• 10–15+ years leading multi-layer operational teams in an industrial or hardware environment, with proven ability to develop managers and deliver rapid execution gains
• Proven ability to transform inconsistent execution into predictable delivery and build strong managers
• Embodies a strong ownership mindset
• Brings strong leadership presence
• Drives radical clarity
• Builds trust and alignment
• Maintains relentless focus on the priorities and what brings the more value
• Executive-level communication and decision-making
• Working proficiency of French and English

WHY JOINING FORCES WITH THE ROBOTIQ TEAM?

Robotiq shines with its human-centered culture, transparent communications, the sharing of information and expertise as well as the strong spirit of collaboration that is felt throughout the company

What sets Robotiq apart even more :

• A noble and inspiring mission: to free human hands from repetitive tasks;
• Stimulating challenges within a high-tech organization;
• Corporate philosophy based on collaboration and transparency of communications;
• Management based on autonomy and both collective and individual objectives;
• Challenges of robotics, innovation, and international growth.

We will be delighted to make your acquaintance

Location

Lévis, Quebec

Department

Operations

Employment Type

Full-Time

Minimum Experience

Senior Manager/Supervisor