Supervisor, Aquatics

Position Type:

Closing Date:

Salary/Wage Range:

Working for the City of Burlington

A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

Hours of Work

35 hours per week (Regularly required to be available evening, weekends, and holidays)

Contract

12 Months

Department

Recreation, Community & Culture

Location

This position is required to work in person at various sites across the City.  Work location is subject to change at the discretion of the City due to operational demands.

Position Overview

Reporting to the Manager, Aquatics, this position supervises aquatic programming and facility operations for RCC through developing, planning, administration, promoting, implementing new or revised aquatic programs, and oversees the day-to-day operations of the aquatic facility. Liaisons with the community, volunteers, city staff regarding facility program needs

Responsibilities

•Ensure adherence to safety regulations and that staff certifications

remain current.

•Conduct training sessions, schedule lifeguard rotations, and address

risks associated with daily operations to maintain a safe aquatic

environment.

•Implement protocols for addressing risks, ensuring that staff respond

effectively to emergencies.

• Provide day-to-day supervision of section staff including recruitment,

guidance, performance management, and recognition.

• Oversee program documentation, including staff files, and enforce

quality assurance measures for safety and program standards. Evaluate

program effectiveness and make recommendations for changes.

• Develop and monitor seasonal schedules, ensuring program capacity

aligns with demand.

• Coordinate with community aquatics programs including Lifesaving

• Society events, drowning prevention campaigns, and specialized

aquatic activities.

• Deliver a high standard of customer service, responding to and

resolving inquiries and issues.

• Maintain community relationships, promote program participation and work to enhance customer satisfaction.

• Meet established key accountability indictor targets and monitor and identify aquatics programming trends and community needs to improve the aquatics experience.

• Duties and responsibilities are inclusive but not limited to the above.

Requirements

Education : Completion of a College Diploma in Leisure Services Management, or related field. Current Lifesaving Instructor, Lifesaving Swim Instructor, Lifesaving Emergency First Aid Instructor, Standard First Aid, National Lifeguard OR National Lifeguard Instructor/ Examiner, Airway Management, HIGH FIVE, and Certified Pool Operator (CPO) certifications are required.

Experience : Over 2, up to 4 years of related experience.

Accommodations

In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at or email us at: if you require accommodation to ensure your equal participation in the recruitment and selection process.

Note to Applicants:

We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.