Parking Ticket Clerk

POSITION SUMMARY: Under the general supervision of the Supervisor Municipal Parking Services, controls issuance and payments of parking tickets utilizing an on-line computer terminal.

MAJOR RESPONSIBILITIES:

• Answers telephone, counter, and intercom inquiries regarding tickets, rentals, permits and use of parking equipment – A.M.
• Processes and balances receipts received over the counter.
• Provides relief and backup to Parking Rental Clerk during the afternoon with telephone and counter inquiries and to Summons Clerk as required.
• Balances cash, prepares float, reconciles discrepancies, and prepares deposit.
• Processes handheld and handwritten ticket data through computerized system, maintains statistics on tickets, distributes and receives handheld computerized ticket processor.
• Issues and records private ticket books and handheld ticket processors to security staff, Police Department and other private agencies.
• Prepares bi-monthly reports, meter reports and updates appropriate log and ticket file.
• Maintains filing of all parking tickets issued, and enforcement officer's remarks books, and maintains record of manual tickets.
• Performs such other related duties as may be assigned.

QUALIFICATIONS:    

Education/Experience:

• Secondary school graduation; or
• Equivalent combination of education, training and experience

Skills/Abilities:

• Must have the ability to key with accuracy
• Must be knowledgeable in the use of related microcomputer software packages

Assets:

• Knowledge of computer terminal operation, including on-line input and processing would be an asset

CONDITIONS OF EMPLOYMENT:

• Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups and women.

ONTARIO HUMAN RIGHTS CODE:  It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.  Therefore, a resume submitted to the City must not include references to any of the above characteristics.  Do not include: 

• Photos
• Any certificates that have photo identification
• Driver's licences
• Police records checks

Note: The above documentation will be requested by the Human Resources & Corporate Safety Division should you be the successful applicant.  If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant.  Please do not submit your Criminal Record Check with your application.

ACCOMMODATION:  Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone:

Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date. 

The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

Watch this video to learn more about our City at:

Job Specific Information:

Should this temporary vacancy be filled by a regular full-time employee, seniority and benefits will continue in the normal manner and the regular employee will continue to maintain normal, full-time status for the duration of the appointment.

If it becomes known that the position is permanent, it will be reposted and filled in the normal fashion.