Lead Concierge Security Guard
GardaWorld
- Vancouver, British Columbia, Canada
- Vancouver, British Columbia, Canada
Über
Career Area: Security Guard
Location:
Vancouver, British Columbia, CA North Vancouver, British Columbia, CA West Vancouver, British Columbia, CA, V7T 2W4 Vancouver, British Columbia, CA, V7B 0A4
Ready to suit up as a Lead Concierge Security Guard
The Guard Lead combines front-of-house concierge service with proactive security responsibilities. This role focuses on patrols, risk identification, and employee engagement, ensuring a safe and welcoming environment. The Guard Lead is the first point of contact for visitors and employees, delivering exceptional service while maintaining vigilance for security risks.
What's in it for you?
Hourly wage rate of $ $28.00/HR
We will invest in you, covering the costs of continuing education through GardaWorld Academy
Flexible schedules with various shifts available
Career growth opportunities at GardaWorld
Full-time/permanent opportunity
Uniform provided at no cost
Responsibilities For Lead Concierge Security Guard
Provide a professional and friendly front-of-house presence; assist employees and visitors; provide directions, building information, visitor support, and accessibility assistance.
Act as a concierge for employees and executives, building relationships with regular interactions and day-to-day operations with teams.
Manage VIP arrivals discreetly and efficiently; anticipate needs; maintain name recognition; uphold confidentiality.
Conduct visible, proactive patrols; identify hazards (slips/trips, blocked exits, lighting issues); file corrective actions; identify and mitigate security risks.
Lead Security Guards in day-to-day operations; help them uphold professional and timely responses to guests and employees.
Support access control and visitor management processes; oversee badge use, turnstiles, and door alarms; spot-check tailgating; coach occupants on best practices.
Build partnerships with front desk, facilities, IT, and P&C to work together on security concerns and risks.
Assist with emergency drills and incident response as needed.
Be the onsite point of contact for medical emergencies and first aid response.
Report hazards, suspicious activity, and security breaches promptly.
Communicate with Corporate Security immediately during incidents, providing full details and timely reporting of situations as they occur.
Help de-escalate challenging situations that occur at the Front Desk, supporting the team as required.
Triage requests (badges, meeting room guidance, wayfinding) and resolve or route to Facilities, IT, HR, or other departments as required.
Provide timely and accurate reporting for incidents (medical, trespassing, challenging guests, or other incidents).
Qualifications For Lead Concierge Security Guard
Be authorized to work in Canada
Hold a valid BC security license
Valid Intermediate First Aid (OFA2) - required
Exceptional customer service skills
Proficient in basic phone & computer skills
This posting is for a position that is currently vacant within the organization.
This could be more than a job If you're ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you
Not the job for you? Make sure to check out all our jobs We also have tactical, surveillance and even casual roles available.
SSVAN
GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Job Segment: Front Desk, Corporate Security, Security Guard, Security Officer, Administrative, Security
Sprachkenntnisse
- English
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