Major Product Support Sales Representative

Major Job Functions:

• Develop and maintain effective client relationships to support the marketing and sales of equipment products and services

• Timely and effective quality research, communication and response to customer and Caterpillar issues

• Provide consultive advice to customers on products and services that will enhance their business

• Produce accurate and timely quotations on customer requirements and negotiate with them to win their business

• Prepare accurate and timely equipment product and service forecasts, pricing, estimates and market intelligence, call reports and customer information

Accountability:

• Achieve targets for revenue growth and profitability

• Maintain sound long-term relationships with customers, Caterpillar, internal departments and staff

• Understand the customers' economic models and proactively develop timely deal strategies

• Develop and maintain accurate and current client information data utilizing Finning's CRM software

• Represent the company in an ethical and professional manner

Education & Experience

• Post-secondary education in a related field such as Business, Commerce, Marketing or a similar discipline

• Approximately 2 to 5 years of sales and product support experience

• Must have strong drilling knowledge

• Sound knowledge of industry products and services across sectors such as Agriculture, Forestry, Marine, Mining, Power Systems and Heavy Construction

• Strong communication skills with the ability to build and maintain customer relationships

• Accuracy and attention to detail in all aspects of work

• Excellent organizational and time-management skills to handle competing priorities

• Ability to work independently with minimal supervision while contributing effectively as a team player

• Current understanding of customer needs, market conditions and Caterpillar product offerings

• Thorough knowledge of Finning internal processes, including support systems, credit and financing, with strong business acumen

• Commitment to safety with a solid understanding of and adherence to all safety procedures

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.