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Jannell Ford of Hanover is seeking a Mobile Service Advisor/Coordinator to join our team in Hanover, MA. The ideal candidate will be responsible for coordinating and managing service appointments, communicating with customers, and ensuring customer satisfaction. Responsibilities: Coordinate service appointments and manage scheduling Communicate with mobile technicians regarding dispatch of daily repair orders Communicate with customers regarding service needs, up selling of service and updates on work being performed Ensure customer satisfaction through quality service Manage service records and documentation Follow up after service is performed to collect payment and confirm the service went well Requirements: Previous experience in automotive service or customer service Strong communication and organizational skills Ability to work independently and as part of a team Benefits: Competitive compensation: $60,000.00 - $65,000.00 per year paid weekly Opportunity for growth and career advancement Health and dental insurance, 401k with company match, vision and disability insurance, paid time off and vacations after 1 year of employment. About the Company: Jannell Ford of Hanover is a 4th generation family-owned and operated dealership dedicated to providing exceptional service to our customers. We believe in fostering a collaborative and supportive work environment where employees can grow and succeed. If you are ready to join a winning team and be part of offering something greater to our customers we need to meet.
Sprachkenntnisse
- English
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