Field Manager

At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with nimble and responsive for us is more than a turn of phrase, it is a way of it comes down to the following Vision and Mission that compel us to outperform every day. Our Vision is to be the first choice for tier one organizations seeking to optimize their field sales investment. Our Mission: To provide uncompromising quality of service and unparalleled caliber of thinking...developing strategies and delivering solutions that enable our clients to win.

$65,000 - $85,000/YEAR

Vacancy Status:  This position is for a new growth opportunity.  

Encore is looking to identify top talent with a background in the CPG space to help spearhead our continuing growth in the new year. This is a future opportunity as we continue to expand our business.  This role is leading and developing a team of part-time sales and merchandising representatives across the region representing an industry leader in the CPG world.  Your team is focused on our client's success at retail through call coverage objectives, increasing distribution & visibility of their products, executing brand priorities and building strong relationships with key store contacts.  Your role is focused on ensuring your team's success.

The Perfect Person for this Role: 

You're someone who inspires people to do their very best all of the time.  You understand how to utilize your team members' strengths and love working with them to constantly elevate their skills.  You understand how to translate corporate objectives into individual objectives and support your team in reaching them.  You're a big-picture thinker who understands how your team and the decisions you make impact the rest of the organization.  You get jazzed about leading others in a competitive, dynamic, business environment and can successfully navigate a team to enable, drive & adapt to change.  You are someone who holds yourself accountable for delivering quality results from both you and your team.  Ideally, you're no stranger to the world of outsourced sales and merchandising and you know the grocery channel like the back of your hand.  You provide uncompromising quality of service in everything you do.

• Lead your team to meet objectives which will include developing strong relationships with department managers and increasing sales of the product brands through sales and merchandising activities
• Delivering on sales targets for the clients product lines within designated banners within the territory geographic area
• Effectively communicate retail priorities to your team
• Ensure optimal call coverage/frequency is maintained (Territory worksheets completed & optimized)
• Spend  70 to 80% of your time in field training & supporting your team
• Lead retail sales during seasonal activations, ensure staff launch display and distribution efforts to enable each brand to reach its targets
• Review performance reports to ensure that objectives are being met and put plans in place if they are not
• Provide initial and ongoing training, which will require travel across the region as required
• Maintain ongoing communication with the retail team. (Voice Mails, Emails, Team calls)
• Track Rep call averages, daily activities, and success against objectives – full utilization of the tools provided in tracking your reps
• Maintain a partnership and regular communication with client contacts
• Provide feedback and insights on field coverage on a regular basis
• Participate in development, planning and running/execution of Regional Retail sales meetings
• Lead the informal and formal performance development process of your team members

At Encore, we feel that no matter your background, what's most important to your success and ours is the way you interact with others. Don't get us wrong, if you have the right experience and skills, that's great. So, if you're thinking about working with Encore, it's important that you know what we'll expect from you:

• You want to 'win'
• You bring passion and innovative thinking that will deliver results
• You believe that the words 'work' and 'fun' belong in the same sentence

You can be described as:

• Authentic
• Solutions-oriented
• Accountable
• Intellectually curious
• Self-motivated
• Receptive
• Assertive
• Driven
• Continuously challenging yourself
• Having business maturity, professional

A few other things we'll expect from you - the 'must haves':

• Amazing customer service and sales skills
• This role can be physical at times - you must be able to lift and move up to 25 pounds
• Full access to a reliable vehicle which is appropriately insured for the role
• High-speed internet with WiFi at home
• The ability to store some supplies at home and transport them in your vehicle

• 5+ years of successfully leading teams in a grocery environment
• 5 years of CPG or Category experience
• A natural, inspirational leader - The ability to cultivate collaborative internal and external relationships through leadership, influence and impact
• A genuine desire to move your team up the performance ladder
• Strong analytical, problem-solving and organizational skills
• High degree of comfort with technology
• Highly effective verbal and written communication skills
• Ability to travel overnight %
   

If you haven't already figured it out, it's really important for Encore to have the RIGHT Team. If you know that you're a great match for this role and think you'll be a great fit with Encore, then you should definitely apply to this exciting opportunity If you're not jazzed about what you've read so far, that's OK; we're sure the right job is out there somewhere for you.

For those of you who apply, thanks so much for your interest in learning more about this exciting opportunity. We'd love to chat with all of you, but sometimes we simply don't have enough time. If we feel you're a good match, we'll definitely be reaching out to you to move you forward in the selection process. If you're selected, you'll be asked to complete a recorded, digital interview which you can do with a webcam or a mobile device with a front-facing camera.

Encore is an equal opportunity employer who welcomes diversity and celebrates difference If you require accommodations, we are committed to providing you with the tools you need to succeed. Should you require accommodations throughout the application and selection process please reach out to us directly.