Practice manager

Practice Manager

IRIS The Visual Group is looking for a

Practice Manager

in Kelowna, BC

Are you looking for that next step in your career?

Do you want to work in a company where you'll be appreciated?

Do you love making customers happy?

Do you enjoy supporting your teams and motivating them for success?

Have you answered "YES" to these questions?

Don't look any further, IRIS is what you are looking for

How do we take care of you?

• Full-time position
• Competitive wages based on your experience
• Benefit program including health, dental, LTD, RSSP with employer contribution
• Free eyeglasses annually

Key Responsibilities

• Provide professional dispensing of eyewear, lenses, and contact lenses<
• Perform adjustments, repairs, and fittings
• Ensure compliance with BC opticianry standards and regulations
• Manage daily store operations, scheduling, and workflow
• Lead, train, and motivate staff to deliver excellent customer service
• Drive sales performance and meet store targets
• Manage inventory, ordering, and merchandising
• Handle patient concerns with professionalism and care

Qualifications

• Licensed Optician in good standing in British Columbia (required)
• Previous management or supervisory experience (preferred)
• Strong knowledge of lenses, frames, and optical products
• Excellent communication and customer service skills
• Sales-driven mindset with attention to detail
• Organized, dependable, and comfortable working independently

What do you need?

• Ability to lead a team to deliver excellent patient service
• Great organizational and time management skills
• Motivational skills that will energise your team and drive success
• Financial understanding of sales, targets and budgets
• PC skills to use iOS and microsoft platforms
• Be an enthusiastic learner and teacher

 Evening Schedule : Thursday

 Weekend Schedule : No

This is a very busy Mall location so there will be weekend and some evening shifts required. 

You like what you see?

IRIS, The Visual Group is proudly Canadian and was founded by Dr Francis Jean in 1990 and has over 150 locations across Canada.  At IRIS, our mission is to provide the highest quality products and professional services in the world of eyecare.

We've got our eyes on you