Pre-Owned Sales Manager

Looking for a great opportunity to work in Canada's largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you

Dilawri life is full of excitement, click here for a glimpse into the road ahead. 

Mercedes-Benz North Vancouver is currently looking to fill the position of a Pre-Owned Sales Manager.

The Pre-Owned Sales Manager will be responsible for assisting the General Manager in planning, organizing, controlling, and measuring the employees and the activities of the Used Vehicle Department. She/he will be directly responsible for keeping the used vehicle inventory records and /or preparing the used vehicle salesmen's monthly work schedule.

Essential Duties:

• Guide all salespersons/sales managers in setting
  their objectives on a long and short-range basis.
• Set sales and gross objectives for new vehicle
  salespeople.
• Assist the General Manager in forecasting
  controllable expense elements for the Used Vehicle Department as well as budget
  planning.
• Communicate with assigned salespeople to ensure that
  dealership policies and procedures are understood.
• Follow and enforce all company policy, procedures and
  processes.
• Evaluate monthly the gross performance of used
  vehicle salespeople.
• Ensure that used vehicle salespersons plan a day's
  work each day.
• Assist in developing programs of improvement for
  those salespersons failing to reach their objectives.
• Recommend for dismissal any salesperson failing to
  meet company standards.
• Conduct daily and / or weekly sales training meetings
  as directed by the General Manager.
• Work with the salespeople/sales managers on
  programs/processes that will increase the used vehicle gross and increase
  F&I penetration.
• In determining used vehicle inventory, the number of
  units should not exceed 75 days' supply. It is important to carry the right
  mixture of product and clear out of past models as quickly as possible.
• Hold salespeople/sales managers accountable to the
  company's prospecting program and CRM systems to obtain maximum results.
• Evaluate the performance of used vehicle
  salespersons/sales managers on a monthly basis by using the salesperson review
  procedure, which is to be completed and returned to the General Manager by the
  4th of every month.
• Develop and institute development plans based on
  salesperson/sales manager reviews.
• Coordinate the function of used vehicle salespeople
  with that of the Service Department, Parts Department and the Business Office.
• Oversee the efforts of new Vehicle salespeople to
  enhance the image of the dealership.
• Coordinate with other Sales Managers in programs that will enhance their personal and professional development.
• Fill in for Used and new Vehicle Manager in his/her
  absence.

• Handle customer complaints immediately and according
  to dealership guidelines.

• Monitor salesperson commissions and supply payroll
  information to the Accounting department.

• Serve as liaison with factory representatives.

• Attend Managers' meetings as required.

• Keep an accurate account of floor traffic.

• Assist salespeople in closing deals.

• Review the handling of incoming sales calls.

• Ensure that all inventory be secure, maintained and
  displayed in the appropriate manner.

• Ensure that the Used Vehicle Delivery process is
  followed closely.

• Ensure that Product Knowledge and all manufacturer
  training are maintained at a very high level.

Advantages of the Dilawri Lifestyle: 

• First hand mentoring from auto industry leaders
• Innovative, exciting work environment
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Career growth opportunities
• Competitive compensation
• Generous benefit package
• Exclusive Dilawri offers
• A true Family culture

Dilawri Group of Companies is Canada's largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest