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At the Calgary Drop-In and Rehab Centre (the DI), we're looking for passionate, community-minded people who know that kindness can change lives.
Whether you're helping guests find housing, supporting their recovery journey, or keeping our operations running strong, your work here truly matters. Every role at the DI is about creating possibilities for others, and for yourself.
Who We Are
The Calgary Drop-In and Rehab Centre (the DI) is a low-barrier, housing-focused organization serving some of Calgary's most vulnerable community members.
We believe everyone deserves dignity, safety, and the opportunity to thrive. Every day, our team meets people where they're at — offering basic needs, compassion, and connection while helping them move toward stable, permanent housing.
Our work is guided by the principles of housing first, trauma-informed care, harm reduction, and recovery-oriented practice. But above all, we're guided by people — their stories, their strengths, and their potential.
When you join the DI, you're joining a team built on respect, collaboration, and heart.
The Opportunity
Position Title: Manager, Learning & Talent DevelopmentReports To: Director, People & CultureEmployment Type: Full-time PermanentSchedule: 5 days on/2 days off, Monday to Friday
Location: 1 Dermot Baldwin Way SE, Calgary, Alberta
About the Department
The Learning & Development team fosters a culture of learning by championing training programs that enhance employee skills, leadership capabilities and organizational effectiveness by delivering innovative solutions to meet diverse needs from frontline training to leadership development.
What You'll Do
Every role at the DI makes a difference. In this position, you will:
Drive program success through the creation and implementation of an innovative learning and talent development strategy in collaboration with the Director of People & Culture.
Fuel excellence through the continuous evolution of the learning journey, from progressive curriculum design to engaging content creation and impactful delivery.
Energize learning by providing leadership and direction on the development of compelling training sessions, from essential core programs to engaging new-hire onboarding experiences.
Inspire and empower your team and subject matter experts to deliver exceptional learning programs by providing clarity, confidence, and expertise.
Enhance LMS to create a seamless learning ecosystem, integrating content, course setup, and user support for superior outcomes.
Collaborate with the Director of People & Culture to drive forward a DE&I strategy that shapes an inclusive future.
Propel learning & development projects forward with precision ensuring strategic alignment, on-time delivery, and ensuring effective delivery.
As a leader, you'll cultivate a thriving learning culture by delivering programs that spark curiosity, and build confidence, providing experiences that inspire.
This role is ideal for a values‑led learning leader who combines strategic insight with strong people leadership and can influence at all levels of the organization, including senior leadership, can translate vision into action, and advance learning and talent development in service of organizational and community impact.
What You Bring
We know that great people come from all kinds of backgrounds. You don't have to check every single box If you're passionate about helping others and share our values, we want to hear from you.
Must-Have's
Five (5)+ years' experience in facilitating, designing, developing, and executing learner-centric solutions that meet the needs of learners as well as organizational objectives.
Experience leading a team
Strong understanding of adult learning principles and instructional design methods (ADDIE, Kirkpatrick, etc.)
Advanced proficiency with MS office Suite, LMS platforms and e-learning tools (Articulate Storyline, Rise, or equivalent).
Strong facilitation experience and presentation skills demonstrated by an ability to deliver subject matter to a diverse audience.
Ability to provide a satisfactory vulnerable sector clearance check.
Excellent communication skills (interpersonal, written and verbal with a focus on plain language).
Demonstrated ability to work independently and manage multiple projects.
Nice to Have's
Bachelor's degree in a field such as Education, Human Resources, Instructional Design, Business, or related field is preferred.
A CTDP, CPHR designation or a change management certificate
Experience with First Aid, NVCI, Trauma Informed Care, Naloxone or other safety/wellness curricula.
Working at the DI
Working at the Calgary Drop-In Centre (the DI) means being part of meaningful, human-centered work that can sometimes involve complex and emotionally charged situations. You may encounter individuals experiencing crisis, distress, or strong emotions, and situations that require calm, quick thinking, and compassion under pressure.
We know this work can be intense and we also know it's deeply impactful. That's why we prioritize staff wellbeing through training, peer and supervisory support, debriefing opportunities, and a strong culture of teamwork. Our environment calls for resilience and steadiness, but it also offers the reward of seeing real change and connection every day. Some roles may also involve occasional exposure to medical distress or bodily fluids, and safety protocols and resources are always in place to support you.
Compensation & Benefits
We believe in taking care of our people so they can take care of others. Our total rewards package includes:
• Comprehensive health and dental benefits
• Employer-matching RRSP program
• Paid vacation, sick, and wellness days
• Employee & Family Assistance Program (Homewood EFAP)
• Life and AD&D insurance
• Ongoing training and professional development opportunities
Benefits typically begin on the first of the month following your start date, and our P&C team will ensure you have clear information and support from day one.
Why You'll Love Working Here
Joining the DI means joining a community that believes in people and their capacity, resilience, and worth. You'll have the chance to:
• Make a tangible difference in people's lives every single day
• Work with a team that values respect, compassion, and authenticity
• Collaborate with dedicated professionals and community partners
• Be part of an organization that encourages growth, wellbeing, and innovation
You'll play a key role in supporting an integrated, person-centered approach that promotes wellbeing, dignity, and connection for every individual we serve. At the Calgary Drop-In Centre (the DI), our team members help create safe, inclusive, and trauma-informed spaces where people can access the support they need to move toward stability and housing. In every interaction, you'll contribute to high-quality, compassionate service that reflects the shared mission, vision, and values of the DI.
Inclusion & Accessibility
At the Calgary Drop-In Centre (the DI), we believe inclusion, compassion, and respect make us stronger as an organization and as a community. We are an equal opportunity employer committed to building a workplace that reflects the diversity of the people we serve.
If you require accommodation during the hiring process, please contact and we'll be happy to support you.
Ready to Apply?
If this opportunity sounds like the right fit, we'd love to meet you.
Please apply with your resume and cover letter at here.
If you have questions or would like to learn more about working at the DI, please visit our website here.
Sprachkenntnisse
- English
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