Operations Administrator

Who we are

KGH Equipment, a division of Westbow Group is a civil construction, heavy-duty machinery and landscaping company.  Based in Chilliwack, BC and servicing the Fraser Valley, our focus is land development, site preparation as well as civil work and equipment rentals.  We are a company that prides ourselves on living up to our core values:

• We work hard, we work smart
• We build lasting value
• We are creative and innovative
• We have fun
• We care
• We act with integrity

About the role

Reporting to the Project Manager, we are seeking a detail-oriented and organized Operations Administrator to support our operations team. The ideal candidate will be responsible for handling various administrative tasks to ensure smooth daily operations. Key responsibilities include managing daily reports, tracking KPIs, handling data input, payroll submissions, billing, providing customer support, addressing site team needs, managing invoices, and connecting with vendors.

Hourly Pay Range: $24.00-$28.00/hr.

What you're great at

• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent attention to detail and accuracy in data management.
• Ability to communicate effectively with internal teams, customers, and vendors.
• Customer-centric approach with a dedication to providing high-quality support.
• Ability to work independently with minimal supervision and as part of a team.
• Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.

What you'll be doing

• Preparing and maintaining daily reports on operational activities.
• Tracking Key Performance Indicators (KPIs) and provide regular updates to the operations team.
• Accurately inputting and maintaining data in relevant systems and databases.
• Assisting in processing payroll submissions, ensuring accuracy and compliance with company policies.
• Driving monthly billing tasks, including generating invoices and following up on payment inquiries.
• Providing excellent customer support by addressing inquiries and resolving issues in a timely manner.
• Communicating daily with site teams, supporting as needed.
• Supporting operations in collaborating with site teams to understand their operational needs and provide necessary administrative support.
• Managing incoming and outgoing invoices, ensuring timely processing and payment.
• Establishing and maintaining effective communication with vendors to facilitate procurement and resolve any issues.
• Supporting the operations team with ad hoc administrative tasks and projects.
• Performing any other duties as assigned by management to support the smooth functioning of operations and contribute to overall organizational goals.

What we're looking for

• Experience in an administrative role, preferably in operations or a similar environment.
• High school diploma or equivalent; additional qualifications in business administration or related field is an asset.
• Experience in payroll processing and familiarity with billing procedures is an asset.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint) and experience with data entry.

What you can expect from us

• Medical and Dental benefits package
• RRSP Matching program
• Investment opportunities with Westbow Capital
• New home discounts
• Professional development opportunities
• Supportive team and leadership staff
• Casual and energetic work environment
• Flexible work schedules
• Fun and inclusive company events
• Volunteer opportunities with Westbow Gives Back

At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do.  We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts.  

If this sounds like an opportunity for you, apply today and join in on our fun and inclusive culture  Get the chance to volunteer and work on meaningful initiatives and build a career that builds you.