Team Leader

Lake Country Co-op invites applications for the position of full-time Team Leader onsite at our Convenience Store/Gas Bar location in Shellbrook, Saskatchewan. If you are dedicated to delivering an outstanding customer experience, have a proven track record in sales, and are talented at working both independently and as the leader of a highly motivated team then Lake Country Co-op is looking for you. This position will supervise Team Members, maintain inventory and champion Asset Protection and Safety Management at the Shellbrook Convenience Store and Gas Bar encompassing sales of approximately $12 million.

Who We Are: Lake Country Co-op does business differently. As a co-operative, we are built on a foundation of honesty, innovation, responsibility, and respect—values that shape how we work, how we serve, and how we grow. We believe in working together to deliver exceptional experiences for our members and guests, strengthen the success of our communities, and reinvest in sustainable growth that benefits everyone. To learn more about who we are and how you can help bring the Lake Country Co-op brand to life, visit us at

Why It Matters: Lake Country Co-op Gas Bars are the first choice for convenience in Shellbrook. Lake Country Co-op provides a range of products and services to support our over 54,680 member-owners in 20 different communities throughout North Central Saskatchewan in the areas of Food, Pharmacy, Convenience Store, Home and Building Solutions, Ag products, Petroleum, Food Services, and Wine, Spirits and Beer. Through continuous innovation, strong collaborations with local organizations, and annual sales of $700 million, we continue to help build, fuel, feed, and grow our communities together. Our goal is to work together and build stronger, more vibrant communities where everyone can thrive.

What You Will Do:
• Demonstrate the behaviors and actions to support Lake Country Co-operative's vision, mission, and safety principles to make a difference in members lives, with a strong customer focused approach.
• Provide legendary service at all touch points through various communication channels.
• Build and lead a high-performance team that delivers on budgeted targets by maximizing operational efficiency, providing quality service and delivering an exceptional customer experience.
• Ensure the department is displaying, stocking, and rotating merchandise as per company policy and standard with a focus on maintaining image and brand standards.
• Ensure inventories are managed and protected in compliance with management standards and practices to maintain high levels of accuracy and minimal loss.
• Provide superior leadership to team members through coaching, mentoring, performance management and feedback.
• Become familiar with and adhere to Lake Country Co-op policies such as selling of age restricted items and all government regulations relating to tobacco, liquor, lottery, and fireworks.
• Oversee the completion of daily reports, reconciliations, and purchases.
• Champion the Asset Protection and Safety Management systems, policies, procedures.
• Perform minor repairs to assets as required.
• Perform all other duties as required.

Who You'll Work With: Reporting to the Director Retail Energy, you will be a key participant in initiating, developing, and executing plans and policies to ensure continued growth in sales, service, and customer satisfaction. You will help lead a fun and enthusiastic team to cultivate a culture of collaboration.

The Community: Nestled in the heart of Saskatchewan's Parkland, Shellbrook is a vibrant community that is central to many great parks and lakes. Within 50 km there are many regional parks, including Emerald Lake, Memorial Lake, Sturgeon Lake, and Prince Albert National Park. Stop by and enjoy all the recreational and cultural pursuits this friendly community has to offer.

Who You Are:
You are looking for a career in Retail Store Operations and Customer Service and:
• You have 3-5 years of Retail Convenience Store management experience including Convenience Store operations, knowledge of pumps, fuel and compliance in a full-service environment.
• Co-operative Retailing System experience and post-secondary education in a business-related field are assets.
• You have experience with C-Store/Gas, liquor, and quick serve restaurant operations and general merchandise items.
• You are creative, self-reliant, goal oriented, and can set and adjust priorities in an ever-changing retail environment.
• You possess experience in the areas of member relations, selling, health and safety, ordering, receiving, merchandising, asset maintenance.
• You have strong leadership, interpersonal, communication skills, and the ability to successfully motivate and work with team members.
• You have a high level of integrity and accountability.
• You have sound analytical thinking, planning, prioritization, and execution skills.
• You are honest, trustworthy, results-oriented, and strive to be the best in what you do.
• You are able strategically plan and organize both your own tasks and those of your team, delegating tasks when necessary.
• You have a well-defined sense of diplomacy, including solid negotiation, conflict resolution, and leadership skills.
• You are tech savvy with a good understanding of retail technology.
• You are customer focused and have the ability to work in a fast paced, guest facing environment.
• You must be willing to obtain propane dispenser, WHMIS, and Serve it Right certifications.
• You carry a valid Class 5 license and are available for day travel within the Lake Country Co-op trading area to attend seminars, meetings, training programs for other operational purposes.
• You are 19 years of age or older.
• You have the ability to fulfill the physical job requirements, standing, working outside and inside, lifting up to 25 lbs.
• You have a flexible work schedule, including weekends, evenings, and holidays.

What We Offer:
• Competitive salaries and a comprehensive benefits package, including flex days, a flexible spending account, and an employer matched pension plan at one of Saskatchewan's largest companies.
• Encouragement to take advantage of learning opportunities, to grow and develop, and to foster a culture of teamwork and innovation.

If you share our commitment to our communities combined with a fresh, innovative vision for our future, we invite you to apply online or send your resume to Rebecca Craig, Talent Acquisition Specialist, at Applications will be reviewed as received, and the position will remain open until filled. 

We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process. If you require an accommodation during the recruitment process, we invite you to submit your requests to us at . All information is kept confidential.

At Lake Country Co-op, we embrace diversity and inclusion, and we are working to create a workplace that is as diverse as the communities we serve.

We cannot wait to hear from you We thank all candidates for their interest: however, only those selected to continue in the recruitment process will be contacted.

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