Senior Property Administrator

JLL empowers you to shape a brighter way .  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

JLL is seeking a dynamic and customer-oriented individual to join our Property Management Team at University Centre as Senior Property Administrator.

You will play a crucial part in ensuring the smooth operation of our buildings by efficiently handling tenant inquiries and providing exceptional administrative support. We will rely on your level-headedness and professional demeanor to handle sensitive and urgent requests. You will have primary responsibility for accounts receivables and ensuring tenant accounts are up to date. 

This role is on-site 4 days/week with flexibility to work one day remotely. If you thrive in a customer-centric role and have a keen interest in property management and real estate, this is an excellent opportunity to grow your career.

What your day-to-day will look like:

• Tenant Relations & Service : Initiate and follow up on tenant service requests, maintain professional relationships with tenants, vendors, and contractors, and assist with tenant appreciation events and marketing initiatives.
•  Administrative Support : Act on behalf of Property Manager when absent, assist with reporting requirements, and maintain emergency procedures and tenant guides.
• Financial Management : Maintain tenant accounts, process charges and credits, manage collections, and handle new tenant setup including deposits and insurance requirements.
• Insurance & Compliance : Coordinate annual tenant insurance certificate updates through Prism Building Engines and ensure compliance with lease requirements.
• Project & Cost Control : Set up and monitor cost control projects monthly, manage lease amortization charges, and prepare required reconciliations with proper approvals.
• Sales & Revenue Reporting : Prepare monthly gross sales reports, annual percentage rent reconciliations, variance analysis with commentary on significant changes, and monthly parking revenue reports.
• Year-End Processes : Handle tenant recovery documentation, input normalized budget information, and prepare annual rent schedule letters and documentation.
• System Management & Budget Support : Monitor purchase order and real estate systems, process invoices, resolve accounting issues, and assist with annual budget planning.

Required Qualifications:

• 3+ years' experience in a commercial property, preferably in operations or tenant management 
• Good interpersonal, communication and team skills.
• Proficent in Accounts Receivables
• Aptitude for servicing tenants with the ability to see both the customer's perspective and the impact on the organization.
• Ability to multi-task and prioritize to meet changing demands and expectations of clients.

Preferred Qualifications:

• Rel Estate budgeting software such as REALM and CTI an advantage.

• Relevant post-secondary education (college diploma or university degree) is an asset.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Opening Type:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.