Transformation and Business Development Manager

Transformation & Business Development Manager

Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital support, warehousing/logistics, technology, procure-to-pay, and accounts payable.  

With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social, and economic best practices. Based in Burlington, ON, the organization also has offices in Toronto, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville.  

We are currently recruiting for a full-time Transformation & Business Development Manager to support our Strategic Initiatives team. 

Position Overview

The Transformation & Business Development (T&BD) Manager is responsible for executing on strategic business development strategies and providing expert project management for high priority, Member-facing transformation projects. The role combines strategic leadership with hands-on change management and project management support for both internal transformation priorities and business development initiatives.

The T&BD Manager will report to the Director, Strategic Initiatives, working together to deliver on key transformation projects and business development targets.

Key Responsibilities

Strategic Business Development and Project Initiation:

• Execute on business development strategy across key strategic areas, including within T&BD department as well as other functional areas and health sectors.
• Support drafting and development of Statements of Work (SOWs) for new opportunities, ensuring a consistent approach is being followed and that SOWs are well-aligned with resulting project plans.
• Support functional leaders with the strategic development of growth plans and refinement of goals.
• Work with department and functional leaders to develop concrete, detailed plans for ongoing transformation projects based on defined objectives, project schedule, tasks, KPIs, and realistic timelines.
• Collaborate with various teams to refine transformation project plans to support initiation of project.
• Collaborate with Director and leadership to shape the vision and direction of T&BD and other strategic growth areas, contributing to long-term strategic planning.

Project Execution & Oversight:

• Lead end-to-end management of assigned projects, working with assigned team members, ensuring completion on time, consistency with agreed to scope, and alignment to client needs.
• Ensure effective execution of project management support and proper use of project management tools and resources within department, and across corporate projects as required.
• For IT-related transformation projects, work with IT project leads and technical resources to monitor project dependencies and critical path.
• Keep alignment between projects and the overall strategic goals of the organization.

Centralized Tracking and Reporting:

• Provide leadership with data-driven insights related to business development, highlighting emerging opportunities and areas for growth.
• Develop an end-to-end approach for tracking and reporting ongoing business development activities and projects (both internal and external), taking existing tools at MMC into consideration.
• Work with the Director, Strategic Initiatives to determine required views for different stakeholder groups (e.g., corporate vs. functional area reporting).
• Track revenues associated with external projects, ensuring actual support is aligning with planned support.
• Report or present project status on a regular basis, ensuring any risks are being highlighted quickly to functional leaders.
• Draft, edit, proofread and provide input on written communications, including reports, concept papers, presentations, memos and briefing notes, through an iterative process with the Director, Strategic Initiatives.
• Report or present final results from projects to the appropriate parties.

Project Resource Development:

• Lead the development of best-in-class project documentation, including end-to-end workflows (intake, design, drafting, execution, close-out, etc.) and Executive level reporting.
• Develop and execute fiscal year workplans for corporate projects and business development priorities.
• Develop strategic resources, templates, and tools to support ongoing projects, ensuring alignment with client needs and internal requirements.

Team and Staff Development:

• Lead, mentor, and develop resources supporting projects within T&BD, fostering a collaborative culture.
• Provide ongoing feedback by using effective management techniques, implementing change management processes, and developing qualified staff to ensure high-level customer service.
• Support hiring, onboarding, and retention strategies for the department, as required.
• Assist with the preparation and delivery of internal training programs, with a focus on business development and lessons learned from past transformation projects.

Administrative/Other Responsibilities:

• As appropriate, assist other strategic and project-focused teams to ensure success across MMC.
• At all times, demonstrate cooperative behavior with supervisors and coworkers. 
• Other duties as assigned, dependent on organizational needs and employee skills.

Qualifications and Skills

Mandatory:

• Bachelor's degree in business or a related field or equivalent.
• 5-7 years of project management experience, including demonstrable involvement in organization wide or high impact transformation projects — particularly those involving digital, automation, or AI enabled solutions.
• People leadership experience 1-2 years.
• Demonstrated ability to identify strategic market or growth opportunities and translate them into actionable recommendations or initiatives.
• Excellent communication (written and verbal) and time management skills. An ability to compose, edit, fact check, review, and revise a wide range of materials, including market research, thought pieces, reports, concept papers, presentations, email correspondence, and basic reports.
• Critical thinking in assessing, compiling, and disseminating information.
• Ability to work well independently and as a team member.
• Ability to take initiative and follow tasks through to completion.
• Ability to lead a team toward MMCs goals, leveraging team members' skill sets.
• Strong organizational skills and attention to detail.
• Strong computer proficiency, including excellent working knowledge of Microsoft Office software and project management tools. Willingness and ability to adapt to new tools / software.
• Skill in determining matters of importance and valuable information in accomplishing tasks.
• Ability to provide, deny or ask for information in a tactful and friendly manner, while using discretion when providing information. 
• An intuitive ability to recognize and appropriately convey the sensitive nature of any situation and the ability to keep all matters appropriately confidential

Preferred:

• MBA or Master's level degree in business or health administration.
• Experience within the healthcare industry is highly advantageous

Travel

• Ability to travel to Mohawk Medbuy offices if required.

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.

MMC is a Healthcare of Ontario Pension Plan (HOOPP) employer offering a comprehensive benefits package and flexible remote work options. The targeted hiring range of this role is $95,821 - $112,305 dependent on experience. This job posting is for an existing vacancy.

Qualified candidates with a desire to join our innovative team are invited to submit their application in Dayforce. Mohawk Medbuy does not use artificial intelligence to screen, assess or select applicants.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).