Über
RESPONSIBILITIES
Under the supervision of the IT Manager, the System Administrator will:
* Provide Tier 2/3 technical support and escalation assistance for end users and IT support staff * Administer and manage endpoint devices using Mobile Device Management (MDM) platforms including device compliance, security policies, application deployment, and conditional access * Manage and support Google Workspace environment including user provisioning, security policies, email administration, shared drives, and data governance * Administer Microsoft Azure and Entra ID including identity management, group policies, role-based access control (RBAC), conditional access policies, and device enrollment * Configure, maintain, and secure cloud and on-prem infrastructure including servers, applications, networking, and security platforms * Troubleshoot system and network performance issues and recommend infrastructure improvements * Install, configure, and maintain Windows Server environments and Windows endpoints * Perform system backups, disaster recovery testing, and data integrity monitoring * Deploy operating system images and applications using imaging and deployment tools * Maintain documentation for IT procedures, security standards, and technical configurations * Assist with cybersecurity initiatives including endpoint protection, patch management, and vulnerability remediation * Support VoIP and unified communications platforms including email, collaboration tools, and IP telephony systems
DESIRED SKILLS & EXPERIENCE
Education: * Bachelor's Degree in Information Technology, Computer Science, or related field (or equivalent experience)
Core Requirements:
* Mobile Device Management (MDM) administration (Intune, MaaS360, or similar) * Google Workspace Administration * Microsoft Azure / Entra ID Administration * VMware vSphere management * Active Directory and Group Policy administration * Windows Server and Windows endpoint system administration * Cloud file sharing platforms (Google Shared Drives, Egnyte, or equivalent) * Endpoint security platforms (EDR/Next-Gen AV, SentinelOne, Crowdstrike) * Desktop imaging and deployment tools (SmartDeploy, Intune Autopilot) * Network infrastructure management including switches, routers, and SD-WAN * Helpdesk/service management platforms (Freshservice) * Backup and disaster recovery solutions(Cloud based, Druva, Veeam) * IP telephony systems (Zoom, RingCentral)
Nice to Have Experience:
* Azure Virtual Machines, Storage Accounts, and Networking * Zero Trust security models
* Zerto replication * Fortigate Firewalls and SD-Wan * Salesforce administration * Microsoft D365
Professional Attributes:
* Strong troubleshooting and analytical skills * Excellent written and verbal communication * High attention to detail and documentation standards * Ability to manage multiple projects and priorities * Self-motivated with a continuous learning mindset * Strong collaboration and customer service orientation
Sprachkenntnisse
- English
Hinweis für Nutzer
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