Über
The Inside Sales Representative at Tree Guardians is responsible for proactively engaging with current and prospective customers at one or multiple partner companies to sell tree removal and pruning services. This role serves as a critical link between customers, sales arborists, and operations ensuring a smooth transition from initial inquiry through job coordination and scheduling. The ideal candidate is consultative, organized, and comfortable discussing tree care solutions while driving revenue growth. Key Responsibilities
Sales & Customer Outreach Conduct outbound and inbound sales outreach to prospective and existing customers via phone, email, and digital platforms Utilize prior proposals from the Sales team to assess customer needs related to tree removal, pruning, and general tree care services Present and sell appropriate services in alignment with Tree Guardians' safety, quality, and arboricultural standards Follow up on estimates, proposals, and open opportunities to close sales in a timely manner Job Coordination & Scheduling Coordinate approved work with internal operations teams to ensure accurate scope, scheduling, and customer expectations Communicate job details clearly to production teams, including access, site conditions, and customer requests Serve as a potential point of contact for customers and/or the sales team throughout the sales-to-production handoff Assist with rescheduling or adjustments due to weather, emergency work, or operational constraints Customer Experience & Relationship Management Maintain consistent, professional communication with customers before and after the sale Address customer questions, concerns, or changes in scope in coordination with management Support long-term customer relationships to encourage repeat business and referrals Administrative & CRM Management Accurately document all customer interactions, proposals, and job details in the CRM system Track sales activity, pipeline progress, and follow-up tasks Support billing coordination and ensure completed work aligns with sold scope Qualifications
Required 2+ years of inside sales, customer service, or account coordination experience Strong phone presence and comfort with outbound sales outreach Excellent organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Proficient with CRM systems and Microsoft Office or Google Workspace Preferred Experience in tree care, landscaping, construction, or home services industries Familiarity with tree removal and pruning concepts Sales training or demonstrated history of meeting or exceeding sales goals Work Environment & Expectations
Primarily office-based with consistent phone and computer use May require occasional flexibility to support urgent or emergency work coordination Commitment to Tree Guardians' values of safety, professionalism, and quality service
Sprachkenntnisse
- English
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